IT Strategy

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8 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights and new services.

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What is Kaizen? A business strategy focused on improvement

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

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Anatomy of an enterprise-scale AI strategy

Looking to move beyond point solutions and proofs of concept? Here’s what it takes to develop to a holistic AI strategy honed for business results.

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The importance of the business stakeholders meeting

Business alignment and transparency matter but are CIOs achieving it? Are they putting in place business stakeholder meetings that enable real alignment?

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Amway, the new gig economy and a roadmap for transformation leaders

As it entered the 21st century, Amway found that the new gig economy had brought with it an entirely new host of competitors and that the nature of the market itself was shifting as consumers increasingly engaged digitally. Its...

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Proven levers to reduce hardware and software maintenance

7 short-term actions you can take now to produce meaningful in-year reductions to your budget.

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What is NoOps? The quest for fully automated IT operations

Automation has IT leaders eyeing the possibility of environments with no hands-on operations work. But this evolution of DevOps may be more pipedream than practical reality.

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Protecting data in an increasingly insecure world

Protecting data is only going to get tougher. Are CIOs ready to protect what is the most important enterprise asset?

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How to better integrate IT security and IT strategy

Organizations see a future in which IT security is deeply woven into their overall IT strategy. Here’s how they plan to get there.

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Wyndham’s digital innovation elevates the customer experience

With its five-platform digital strategy, Wyndham Hotels & Resorts improves the experiences of all its customers: guests, franchises, and internal team members. CIO Scott Strickland explains how.

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Innovative CIOs make shift to managing IT as a product

The digital transformation gold rush has enterprises revamping their organizations from project-based IT service delivery to product-oriented technology.

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Hermes transforms data infrastructure to speed parcel deliveries

The UK logistics company changed its data model and moved to the cloud, enabling it to offer a host of new services around parcel delivery.

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7 ways IT leaders derail their careers

Falling off track is easy when you make a mistake that can turn a career superstar into a bit player.

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AR/VR gets real: 4 promising pilots of augmented reality and virtual reality in business

Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.

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Replicate knowledge to save your teams from the future

Defining and replicating knowledge by investing in your team members will help future-proof your company, and save you time and money, too.

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Building a platform can help you and your customers innovate

A platform will also pay dividends in the long run. Here’s how…

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An enterprise leader’s guide to the changing landscape of technology innovation

We are seeing work split into two broad camps: those that build and support technology, and those that do work that technology cannot (or which we, as a society, are not yet prepared to) automate. As this shift takes root, enterprise...

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The innovation agenda: 4 tips for creating your own disruption

It's no secret that large organizations are at risk of being disrupted by smaller, more nimble competitors. Transformation-minded CIOs should seize this opportunity and create conditions for innovation to thrive.

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