IT Strategy

IT Strategy | News, how-tos, features, reviews, and videos

abstract image of business silhouettes in blurred motion
coder/ developer/ hacker/ programmer/ remote worker/ digital nomad/ woman/ laptop/ mobile computing

customer service customer experience happy rating strategy tablet reviews by ipopba getty

How data hygiene leads to customer success

Before integrating ERP or CRM systems with other tools, Spear Education CEO Kaleim Manji advises reducing customization and cleaning up your dataset.

light bulb innovation creative lightbulb glow

Make way for the new CIO: The chief innovation officer

The chief innovation officer role has increased in visibility, thanks to digital transformations, which often include the two flavors of CIO working in tandem.

omnichannel thinkstock

Redefining omnichannel: The challenge for technology leaders

For technology leaders, now is the time to invest in the right technology to pave the way for omnichannel success.

sam lamonica cio rosendin electric 1200x800

Anatomy of a succession plan: How Rosendin Electric's CIO filled his own shoes

Sam Lamonica is retiring after working a decade as the electrical contractor’s CIO. This is the story of how he groomed his replacement.

Recruitment  >  Hiring compass pointing toward talent

How Estée Lauder Companies developed a culture to attract and retain IT talent

Michael W. Smith, CIO of The Estée Lauder Companies, has initiated an impressive array of programs to attract and retain IT talent at the nearly $15 billion global prestige beauty company.

certification school pencils diversity creative team by evgeny555 getty

7 ways to foster greater IT creativity

Creativity is the spark that ignites innovation. Creating a team that's eager to apply IT knowledge in new and exciting ways can lead to long-term, enterprise-wide benefits.

digital transformation butterfly keyboard programmer code  by sean stratton unsplash

10 steps to a successful digital transformation

Digital leaders must identify future technology and customer expectation trends and then muster the courage to dismantle existing structures. Failure could leave them victims of fast-moving all-digital startups.

digital transformation man looking up at sky change future forecast by greg rakozy unsplash

Are you ready to become a digital technology leader?

In “Designed for Digital," which will be released next week, the authors suggest that winning at digital requires more than a mastery of social, mobile, analytics, cloud and IoT. It requires the willingness to experiment and to create...

itil tips for implementation lightbulb innovation process strategy iot by ipopba getty

Raytheon’s cloud-based test bed takes risk out of innovation

Implementing new technology in the defense industry comes with a lot of considerations. Here’s how Raytheon development a virtual environment for experimentation without risk.

shadow flashlight shadowy investigation

Shining light on dark data, shadow IT and shadow IoT

What's lurking in the shadows of YOUR organization? What you don't know can hurt you. Insider Pro columnist Mike Elgan looks at how your business is at risk and offers six steps to minimize it.

Abstract data/characters from neon lights are reflected in eyeglasses in this street portrait.

5 ways startups are innovating with data

Successful data-driven business models can be built from finding, aggregating and repackaging niche data from unexpected sources.

5G mobile wireless network technology

5G is critical to the competitiveness and future success of America’s small businesses

5G represents an exciting range of new possibilities, but it's also important not to let the hype overwhelm the need for security, privacy and safety.

innovation inspiration lightbulb idea continuity creativity

Nationwide CIO’s ride-along sparks innovation and pays dividends

Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.

global network puzzle pieces

GSK tech leader outlines 3 types of CIOs

As roles change and technology evolves, one veteran CIO says the next generation of CIOs will have followed a different career path.

framework

IT asset management (ITAM): A centralized approach to managing IT systems and assets

Companies rely on a wide range of technology for day-to-day business. A strong ITAM strategy will help you oversee and optimize the full lifecycle of each individual piece.

iot and climate change primary4

The purpose of a corporation: sustainability

Reconsidering the fundamental driver of corporate valuations is perhaps too much to expect in the short term, but it is a useful way to frame the question of how sustainability can be built into decision-making.

hands connection ai digital transformation connection opposites virtual reality by studiom1 getty

Want to create a customer-centric culture? Meet your customers where they are

Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn is helping it succeed by creating a customer-centric culture and elevating digital experiences.

best places women it primary

What makes a good company a 'best' place to work?

Perks are nice, but free lunches, team-building exercises and off-site outings aren’t the key drivers of workplace satisfaction.

Load More