IT Strategy
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At Walgreens Boots Alliance, technology proves critical for prescription and vaccine access
Employing more than 450,000 people in 25 countries, Walgreens Boots Alliance (WBA) operates 21,000 stores in several countries. While resilience is critical to any retail operation, it took on new meaning for WBA during the pandemic...
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How the world’s top chipmaker creates resilience for 110,000 global employees
Over the past year, IT leaders have worked more rigorously than ever to ensure that their employees have access to critical business services they require to do their jobs. But the business resilience inspired by the pandemic is also...
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Inside USPTO's IT overhaul
Several years ago, a database corruption issue at the U.S. Patent and Trademark Office (USPTO) brought parts of the agency’s electronic filing system down for days. The IT platform it depended on was nearly two decades old, which...
4 tactics for getting SIs to bid on your project
Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.
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Technology provides critical support to Eli Lilly's pandemic response
For 145 years, the global pharmaceutical Eli Lilly & Company has relied on a culture of resilience for reliability and success. The world depends on Lilly to provide medicines and treatments across many generations, and the current...
What is digital transformation? A necessary disruption
Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.
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How Discount Tire aligns technology and culture for business resilience
It took just two weeks after the pandemic struck for Discount Tire to change almost everything about how it interacts with customers in its 1000-plus stores across the country. Now, the company is expanding its use of cloud technology...
4 digital transformation success stories
Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.
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How PPG’s business outcome data strategy adapts to growth across 60 acquisitions
As the world’s largest manufacturer of paints and coatings, PPG’s growth over the last 20 years has been through more than 60 acquisitions. At this pace, the required portfolio transformation and globalization requires a flexible data...
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How Envision Healthcare creates a culture of business resilience
Embracing a multi-disciplinary approach to planning, an enhanced emphasis on people and processes and plenty of training are critical components of Envision Healthcare's business resilience playbook. Join us as their CIO describes...
7 IT cost-cutting mistakes you must avoid
Are you cutting costs or cutting corners? Your job may depend on knowing the difference.
5 ways IT is driving new revenue
CIOs are increasingly being called on to boost bottom lines by driving new revenue. Here’s how five IT leaders have transformed IT into engines for business growth.
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How organizations are becoming more resilient in the wake of 2020
IDG editors discuss lessons in resilience learned by organizations in the aftermath of 2020, and what they're doing to prepare for future business disruptions.
What is CMMI? A model for optimizing development processes
The Capability Maturity Model Integration (CMMI) helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product, and service development.
How to get started with Execution Management Systems
We have already talked about what Execution Management Systems can do for you and why you should be paying attention to your execution capacity. Now we will dig into how you can get started with an Execution Management System by...
6 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.
What is NLP? Natural language processing explained
Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.
