IT Strategy

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5G is critical to the competitiveness and future success of America’s small businesses

5G represents an exciting range of new possibilities, but it's also important not to let the hype overwhelm the need for security, privacy and safety.

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Nationwide CIO’s ride-along sparks innovation and pays dividends

Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.

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GSK tech leader outlines 3 types of CIOs

As roles change and technology evolves, one veteran CIO says the next generation of CIOs will have followed a different career path.

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IT asset management (ITAM): A centralized approach to managing IT systems and assets

Companies rely on a wide range of technology for day-to-day business. A strong ITAM strategy will help you oversee and optimize the full lifecycle of each individual piece.

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The purpose of a corporation: sustainability

Reconsidering the fundamental driver of corporate valuations is perhaps too much to expect in the short term, but it is a useful way to frame the question of how sustainability can be built into decision-making.

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Want to create a customer-centric culture? Meet your customers where they are

Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn is helping it succeed by creating a customer-centric culture and elevating digital experiences.

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What makes a good company a 'best' place to work?

Perks are nice, but free lunches, team-building exercises and off-site outings aren’t the key drivers of workplace satisfaction.

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The rise of the chief digital officer

As digital transformations become increasingly customer-centric, organizations are looking for leaders to drive change with the customer in mind. Enter the CDO.

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Beyond data recovery: A CIO’s perspective on digital preservation

Ensuring your valuable digital information remains accessible and usable is no small feat. It involves planning, resource allocation and application of preservation methods and technologies...and it goes well beyond backup/restore and...

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Delivering results through the magic of experimentation

Achieving the desired results for your innovation practice starts with identifying business-driven opportunities; exploring disruptive technology in ways that are fast, cheap, and delight your audience; and focusing momentum on the...

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Waste Management dumps legacy processes, drives digital change

By applying three levers of digital transformation, Waste Management is infusing technology into the business model to drive growth.

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How to build a startup evaluation toolkit

In the first installment of our startup evaluation guide, we cover five essential tools you need to ensure you are heading in the right direction.

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What is process improvement? A business methodology for efficiency and productivity

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn’t an exact science.

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How to get a seat on the board: 10 tips for CIOs

CIOs serving on a range of non-profit and public boards offer some tips for IT leaders looking to navigate the process of seeking board seats.

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8 technologies that will disrupt business in 2020

From artificial intelligence to augmented reality, these eight disruptive technologies and trends will begin driving how business gets done at forward-thinking organizations in the years to come.

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Corporate purchasing – an unexpected way to fight climate change

Corporations are ultimately going to have to adopt green practices to their entire business or face challenges either from competitors, consumer demand or both.

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The end of project management?

IT project management as a discipline has been around for many years. However, is it relevant in the age of digital products? Or can it become a valuable adjunct to IT digital product management?

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Transforming an insurance and financial services giant to meet customers’ digital expectations

Terrance Williams, President of Emerging Businesses and CMO, and Jim Fowler, Executive Vice President and CIO, on driving cultural change at Nationwide, one of the largest insurance and financial services organizations in the US.

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