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How AI is revolutionizing manufacturing

From predictive maintenance to digital twins, artificial intelligence is ushering in the next manufacturing revolution — if not for shortages of skills, data, and standards.

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New CIO? Your transition playbook in 10 (not-so-easy) steps

What you accomplish in the first six months of taking over an IT leadership role is critical. The following 10 steps will help you navigate the rocky transition, get your IT house in order and set a clear path toward a strong...

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Wanted: CIOs to master digital strategy at the vanguard of change

A new breed of CIO has emerged as those who master digital strategy and are recognized for it by their business peers. Deloitte discusses key attributes of these “digital vanguards.”

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Facing competing objectives, CIOs share prioritization strategies

Global IT leaders share the most effective ways to balance long-standing and innovative efforts.

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What is OKR? A goal-setting framework for thinking big

Objectives and key results (OKR) helps establish high-level, measurable goals for your business by establishing ambitious goals and outcomes that can be tracked over the quarter.

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16 time-saving tips for IT leaders

Want to maximize the time your organization spends on transformational initiatives? Here’s how to eliminate time-wasting practices and streamline how work gets done.

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What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...

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Looking for an AI solution? Start here

With artificial intelligence now a more prevalent part of technology solutions and business processes than ever, CIOs must identify and leverage the optimal AI solution for their business goals and technology stack.

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6 secrets of successful chatbot strategies

Chatbot experts weigh in on what it takes to build a chatbot tuned for business success.

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Beware of forked implementations of open-source software

In cloud computing, some open-source software is morphing into the proprietary realm.

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The process-or-outcomes debate returns: 3 things to do today

Revisiting the debate in the context of today’s strategic initiatives.

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The hidden costs of outsourcing

Buyer beware: The transactional nature of outsourcing relationships could leave your organization exposed to charges you hadn’t bargained for. Here’s what to watch out for.

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From service provider to strategic partner: the journey continues

The push for IT leaders and departments to elevate and transform their role into a true business partner has been going on for several years. We’re not there yet, but we can move closer. Here’s how.

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CIOs on the move and in the news

Find up-to-date news about executives who have been recently hired or promoted into a new chief information officer or chief technical officer role.

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EPD or BYOD Oxford-Samsung study looks deep into the costs and benefits

A recent study confirms that “use of mobile devices is essentially mandatory” in today’s remote workforce. Employees are generally more favorable towards using company-issued devices than using their own. Employers that provide...

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How GM CIO Randy Mott rebuilt IT for success

General Motors CIO Randall Mott discusses how he brought the auto maker's IT strategy in-house to drive competitive advantage, and shared his playbook for success with peers at the CIO 100 Symposium.

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Enabling critical reporting capabilities during a strategic transaction

Transitions during mergers and acquisitions can bring up questions about integrated and interim reporting.

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Artificial intelligence: clearing hurdles to get to value faster

Artificial intelligence excels at specific tasks, and clearing those can prove value (and investment) quickly.

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What is the balanced scorecard? A framework for organizational success

The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization’s effectiveness and when corrective action is necessary.

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5 ways businesses are modernizing ITSM

ITSM is more than service management; it’s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt.

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