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digital transformation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation truly entails — and how to tell whether your organization is on the right path.

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Reskilling for digital...or, can a leopard really change its spots?

Skills in supporting digital transformation are at a premium. The Food and Agriculture Organization of the United Nations took traditional IT technical staff and tried to change them into digital analysts. Their challenge? To see if a...

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Managing media for your company’s presentations

Slide management is not simply managing the order in which your slides are presented (although that’s paramount.) It also addresses the way in which companies or departments can share the creative content they generate for all of...

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Workplace AI: Emerging technologies, ethical questions

Workforce-focused AI offers significant upside, but short-term gains might backfire in the form of lower employee morale, higher turnover, lower productivity, and public relations backlash.

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Unifying people and communications technology to drive better business outcomes

Any business process is essentially a series of collaborative events that take place between various internal and external actors. It's time enterprise planners realize this, and plan accordingly.

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Magellan Health goes cloud-first to modernize IT

Magellan Health CIO Srini Koushik is embracing SaaS for identity management and other functions as part of a digital transformation aimed at improving the way the company leverages data.

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The 9 new rules of IT leadership

Thanks to rapidly changing technology solutions and strategies, the old rules IT used to swear by are no longer relevant. Here's what has replaced them.

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10 toxic traits of bad bosses

If you recognize your boss (or even yourself) among these examples — well, at least you're not alone.

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Digital transformation and harnessing the power of the modern distributed workforce

The importance of recognizing the dramatic workforce evolution and how embracing new workforce models and technology can help modernize operations.

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How to attract the top tech professionals through an improved hiring process

Discover five effective strategies to overcome the current tech talent gap and help you attract better tech candidates through your hiring process.

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12 IT change management practices

Digital organizations are the living things with the ability to continually change as the world changes and evolves with an intersecting and interacting business ecosystem seamlessly.

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Why fixed prices won’t fix IT budget overruns

Effectively managing to an IT project budget is a shared responsibility between the vendor and the client. Expect change, but don’t let it derail your budget and project goals.

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How Caesars Entertainment became a ‘digital first’ business

For Caesars Entertainment's CIO, Les Ottolenghi, the keys to the transformation at the global gaming giant were vision, communication, and a common cloud platform.

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7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity services are waning, as IT organizations seek stronger strategic partnerships with IT outsourcing providers in the era of digital transformation.

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10 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights and new services. 

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The hard road of digital transformation in the public sector

Digital transformation is never easy but it is particularly hard in public sector organizations. In this article, I reflect on some of the difficulties that I’ve seen in my own organization.

Exiting the computing business

10 signs top talent may soon leave

In a tight tech talent market, employee retention is key. These tell-tale signs that highly valued team members may be considering moving on will help you get in front of turnover before it’s too late.

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Inside Western Digital’s massive cloud ERP migration

A three-company merger has given Western Digital CIO Steve Phillpott a unique lens on moving ERP to the cloud. Here are his key takeaways.

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