Machine Learning

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Is RPA really an AI process or much less?

Does robotic process automation eliminate mundane tasks or just perpetuate a marginally productive process that should be redesigned in the first place?

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Making sense of machine learning

Machine learning and AI enjoy superstar status, yet most people stumble over the basic concepts — let alone obscure algorithms

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Should you tell customers they're talking to AI?

When chatbots reach the level of always passing the Turing Test, and can flawlessly pass for human with every interaction, do you disclose to users that it's AI? That's the dilemma.

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Catholic Relief Services leverages machine learning to fight hunger

Data collection and machine learning help CRS predict which households will face food scarcity within the next few months, allowing it to respond faster and more efficiently.

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Oracle unleashes cloud-based data science platform

The database giant is leveraging assets from its acquisition of DataScience.com to deliver a new enterprise-grade, cloud-based data science platform focused on collaboration.

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How to deploy RPA successfully

IT professionals with hands-on robotic process automation experience discuss the key factors contributing to a successful RPA deployment.

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Verizon boosts customer service with NLP

The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.

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Top 5 strategic priorities for CIOs in 2020

IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs’ roadmaps.

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AWS re:Invent: Intelligent services, closer clouds

Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.

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Is that you or a virtual you? Are chatbots too real?

There's a fine line between AI that interacts for us and AI that interacts AS us. Or is there a line at all? Will anyone care? Questions abound.

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video

Machine learning and AI advancements

The hype around artificial intelligence and machine learning is giving way to real use. Join us as InfoWorld’s Serdar Yegulalp and IDG TECHtalk host Ken Mingis discuss how AI and ML have become easier to put into production, how AI...

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AI is already disrupting sales, today

Artificial intelligence and machine learning are readily available now, and we know it can be used to automate much of the repetitive tasks and processes that humans do now. With the assistance of AI, sales managers can also focus on...

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AI in retail: Survival depends on getting smart

Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.

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What is decision science? Transforming decision-making with data

Decision science is one of the most interesting areas of data science for businesses but it needs to be part of the data science ecosystem your organization builds.

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To kick-start AI projects, think "minimum viable intelligence"

AI systems don't need to be perfect to be put into production. They just need to be better than humans.

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RPA – useful for business, or more trouble than it’s worth?

In certain industries - or even specific departments within any enterprise organization - Robotic Process Automation can free employees from repetitive, manual tasks so they can focus on more important, higher-value work. But is it...

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Is it even possible to overcome built-in AI/ML bias?

As artificial intelligence and machine learning permeate every facet of our lives, machines are coming closer and closer to acquiring human-like language capabilities. Research has uncovered that, without intention, business and moral...

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Rethinking software development in the AI era

Data is fast replacing code as the foundation of software development. Here’s how leading organizations anticipate processes and tools transforming as developers navigate this paradigm shift.

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