Methodologies and Frameworks

Methodology and Frameworks news, analysis, research, how-to, opinion, and video.

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What is COBIT? A framework for alignment and governance

COBIT is an IT management framework developed by the ISACA to help businesses develop, organize and implement strategies around information management and governance.

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Project management guide: Tips, strategies, best practices

Project management plays a crucial role in enabling companies to transform business and execute strategy effectively. Here is a look at project management and all the key elements that have made it a necessity for businesses of every...

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What is Six Sigma? Streamlining quality management

Six Sigma streamlines quality control in an effort to improve current processes, products or services. Here are the methodologies, roles and certifications central to this quality management methodology.

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Stop talking about mission, vision, strategy and tactics

Henrik-Jan van der Pol, founder and CEO of Perdoo, explains why business leaders should avoid using the terms mission, vision, strategy, and tactics and what to do instead.

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The top 9 ITSM suite vendors for 2017

Gartner’s 2017 Magic Quadrant report stacks up the best IT service management vendors currently in the market. These nine vendors offer strong ITSM tools to suit businesses with a variety of complexity and needs.

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The backward way of gathering enterprise software requirements

Organizations ask users for their requirements, only to find that when enterprise software goes live, it doesn’t meet user expectations. It turns out that we have been doing this backward for years.

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What is ITSM? Managing IT to serve business needs

As technology becomes integral to nearly every business, companies are looking for ways to incorporate IT service into overall business needs. ITSM helps businesses build structure around the lifecycle of IT services, from creation to...

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How technical innovation is revolutionizing M&A IT integration

IT innovations are driving significant improvement and success in the delivery of next-generation M&A IT integration projects.

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Acquiring new technology: The data intelligence dance

You need to bring together teams from different departments and business lines to develop a more cohesive implementation approach and achieve group consensus. This process is what I refer to as “Data Intelligence” in my book, The Four...

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Project management: 7 steps to on-time, on-budget, goal-based delivery

Project managers who follow these seven high-level project management tips will achieve on-time, on-budget, goal-focused delivery of high-profile projects, thereby increasing their project success rates and career prospects.

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How to pick the best project management methodology for success

Choosing the right project management methodology for the job is essential. Our guide to evaluating project management methodologies will ensure you pick the perfect fit for your next project.

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CIO Quick Takes: How IT leaders employ agile and DevOps for strategic advantage

IT leaders from the CIO Executive Council describe how they have employed agile and DevOps for strategic advantage.

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How Adam Noble, CIO of GAF, drives innovation through collaboration

CIOs need to collaborate with C-Suite peers to develop effective enterprise IT strategies. Adam Noble, CIO-GAF and his team are leveraging technology to enable business outcomes with a collaboration strategy that works.

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The New York Times is winning at digital

The NYT just released a blockbuster earnings report attributable heavily to their digital transformation. Insiders share the five key secrets to their surprising success.

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ITSM's MVP

To achieve an MVP (minimum viable product) state for IT service management (ITSM), focus on the services that directly provide value to your customers and execute on the requirements found in the ISO/IEC 20000 standard.

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Conflict-of-interest traps ensnare enterprise software implementations

Avoiding these two conflict-of-interest situations helps ensure the software you select meets your needs and the implementation is completed on time and on budget.

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Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

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County and municipal cybersecurity, Part 2

This is Part 2 of a two-part series for municipal executives and managers on cybersecurity. Included is a discussion of information governance (IG) and a look at frameworks, standards and regulations, including NIST, HIPAA, ISO27000...

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