Methodologies and Frameworks

Methodology and Frameworks | News, how-tos, features, reviews, and videos

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What is an EPMO? The organizational key to project success

An enterprise project management office (EPMO) differs from a traditional PMO in that it operates at a strategic level in collaboration with executives to ensure projects and portfolio activities are conducting to the benefit of the...

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5 misconceptions CIOs still have about agile

Agile has made great headway in the enterprise, but common misconceptions prevent organizations from making the most of the methodology.

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Revitalizing ITSM with a new ITIL framework

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well.

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Agile’s dark secret? IT has little need for the usual methodologies

For all its emphasis on collaboration and time to market, agile is all about product delivery — not business improvement, let alone transformation.

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What is CMMI? A model for optimizing development processes

The Capability Maturity Model Integration (CMMI) helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product and service development.

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How to find the perfect project for Six Sigma success

With its deep emphasis on process, Six Sigma isn’t a tool for every problem. Here are six tips for finding just the right organizational issues that Six Sigma can successfully address.

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The RACI matrix: Your blueprint for project success

A RACI matrix is the simplest, most effective means for defining and documenting project roles and responsibilities. Knowing exactly who is responsible, who is accountable, who needs to be consulted, and who must be kept informed at...

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Project management guide: Tips, strategies, best practices

Project management plays a crucial role in enabling companies to transform business and execute strategy effectively. Here is a look at project management and all the key elements that have made it a necessity for businesses of every...

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The top 9 ITSM suite vendors for 2017

Gartner’s 2017 Magic Quadrant report stacks up the best IT service management vendors currently in the market. These nine vendors offer strong ITSM tools to suit businesses with a variety of complexity and needs.

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The backward way of gathering enterprise software requirements

Organizations ask users for their requirements, only to find that when enterprise software goes live, it doesn’t meet user expectations. It turns out that we have been doing this backward for years.

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What is ITSM? Managing IT to serve business needs

As technology becomes integral to nearly every business, companies are looking for ways to incorporate IT service into overall business needs. ITSM helps businesses build structure around the lifecycle of IT services, from creation to...

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How technical innovation is revolutionizing M&A IT integration

IT innovations are driving significant improvement and success in the delivery of next-generation M&A IT integration projects.

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Acquiring new technology: The data intelligence dance

You need to bring together teams from different departments and business lines to develop a more cohesive implementation approach and achieve group consensus. This process is what I refer to as “Data Intelligence” in my book, The Four...

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Project management: 7 steps to on-time, on-budget, goal-based delivery

Project managers who follow these seven high-level project management tips will achieve on-time, on-budget, goal-focused delivery of high-profile projects, thereby increasing their project success rates and career prospects.

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CIO Quick Takes: How IT leaders employ agile and DevOps for strategic advantage

IT leaders from the CIO Executive Council describe how they have employed agile and DevOps for strategic advantage.

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How Adam Noble, CIO of GAF, drives innovation through collaboration

CIOs need to collaborate with C-Suite peers to develop effective enterprise IT strategies. Adam Noble, CIO-GAF and his team are leveraging technology to enable business outcomes with a collaboration strategy that works.

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The New York Times is winning at digital

The NYT just released a blockbuster earnings report attributable heavily to their digital transformation. Insiders share the five key secrets to their surprising success.

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ITSM's MVP

To achieve an MVP (minimum viable product) state for IT service management (ITSM), focus on the services that directly provide value to your customers and execute on the requirements found in the ISO/IEC 20000 standard.

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Conflict-of-interest traps ensnare enterprise software implementations

Avoiding these two conflict-of-interest situations helps ensure the software you select meets your needs and the implementation is completed on time and on budget.

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Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

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