Outsourcing

Outsourcing | News, how-tos, features, reviews, and videos

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7 keys to transformational outsourcing success

Enterprises are investing in transformation-enabling IT services with mixed results. Here are the keys to a successful outsourcing partnership in the age of digital transformation

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The hidden costs of outsourcing

Buyer beware: The transactional nature of outsourcing relationships could leave your organization exposed to charges you hadn’t bargained for. Here’s what to watch out for.

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How GM CIO Randy Mott rebuilt IT for success

General Motors CIO Randall Mott discusses how he brought the auto maker's IT strategy in-house to drive competitive advantage, and shared his playbook for success with peers at the CIO 100 Symposium.

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12 signs your strategic partnership has gone wrong

The most successful IT partnerships are continuously evaluated. Here’s how to tell a strategic IT relationship is on the rocks — and how to get it back on track.

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Can Centers of Excellence become a separate line of business in software outsourcing?

The current competition on the software development market is so intense that awards, conferences, partnerships and other marketing crafts fade in the buzz. To win the race for a dream customer, the creative providers create a halo of...

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How financial services firms can thrive after Brexit

Though financial services companies may be worried about post-Brexit challenges to recruiting, those who prepare for them can offset coming workforce gaps and shortages. By understanding what’s driving these challenges and the...

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11 keys to a successful outsourcing relationship

Strategic outsourcing is a two-way street. Here’s how to increase your likelihood of getting the best from your IT service providers.

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The pros and cons of outsourcing data analytics

Organizations are increasingly tapping service providers to glean insights from their data. Here are the benefits and risks of analytics outsourcing.

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10 do’s and don’ts for crafting more effective SLAs

SLA adherence is no guarantee of outsourcing success. Here’s how to avoid seeing red when all the lights on the service delivery dashboard are green.

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Beware the bait-and-switch: 4 ways to avoid getting hooked by your offshore vendor

The games offshore vendors play and how to win.

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What technology risks can cause software outsourcing to fail?

Looking at what risks technology can pose to software development outsourcing.

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What management risks can cause software outsourcing to fail?

Looking at what risks management can pose to software development outsourcing.

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11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.

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Nearshoring and the human advantage: The risks and relationship-based rewards of nearshoring

Hiring an outside development company is hard, and it’s about to get even more complex. Digital transformation, automation and artificial intelligence are poised to generate great efficiencies, but they represent a great unknown. More...

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The top 10 IT outsourcing service providers of the year — and the top 10 challengers

Find out which vendors are rising and which are falling in Everest Group’s third annual outsourcing vendor rankings. Plus, the analyst firm ranks the top challengers that are winning business away from the biggest IT services brands.

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What business risks can cause software outsourcing to fail

Looking at what business risks can be posed to software development outsourcing.

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10 early warning signs of IT outsourcing disaster

The causes of IT outsourcing failure are numerous, but there are some common indicators of trouble that IT leaders can monitor and address before an outsourcing relationship goes off the rails.

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9 IT outsourcing mistakes to avoid

A number of common — and costly — pitfalls persist, when it comes to engaging an IT service provider. Here’s how to ensure your IT outsourcing engagements achieve their intended results.

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