Outsourcing

Outsourcing | News, how-tos, features, reviews, and videos

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10 do’s and don’ts for crafting more effective SLAs

SLA adherence is no guarantee of outsourcing success. Here’s how to avoid seeing red when all the lights on the service delivery dashboard are green.

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Beware the bait-and-switch: 4 ways to avoid getting hooked by your offshore vendor

The games offshore vendors play and how to win.

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What technology risks can cause software outsourcing to fail?

Looking at what risks technology can pose to software development outsourcing.

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What management risks can cause software outsourcing to fail?

Looking at what risks management can pose to software development outsourcing.

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11 outsourcing myths debunked

Outsourcing has evolved — and so too have the misconceptions around what makes a successful sourcing partnership in the digital era.

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Nearshoring and the human advantage: The risks and relationship-based rewards of nearshoring

Hiring an outside development company is hard, and it’s about to get even more complex. Digital transformation, automation and artificial intelligence are poised to generate great efficiencies, but they represent a great unknown. More...

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The top 10 IT outsourcing service providers of the year — and the top 10 challengers

Find out which vendors are rising and which are falling in Everest Group’s third annual outsourcing vendor rankings. Plus, the analyst firm ranks the top challengers that are winning business away from the biggest IT services brands.

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What business risks can cause software outsourcing to fail

Looking at what business risks can be posed to software development outsourcing.

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10 early warning signs of IT outsourcing disaster

The causes of IT outsourcing failure are numerous, but there are some common indicators of trouble that IT leaders can monitor and address before an outsourcing relationship goes off the rails.

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9 IT outsourcing mistakes to avoid

A number of common — and costly — pitfalls persist, when it comes to engaging an IT service provider. Here’s how to ensure your IT outsourcing engagements achieve their intended results.

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15 risk areas for software development outsourcing

Watch for warning signs when your company is looking to successfully implement software outsourcing.

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Economic and political factors affecting global software outsourcing in five supplier countries

5 countries (other than the U.S.) that have notable circumstances that should be examined from an IT outsourcing potential.

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The 12 biggest issues IT faces today

From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night.

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Innovative CIOs deploy hybrid teams to leverage internal talent with external cost-savings

If you launch your next project without doing a cost-benefit analysis on deploying a hybrid team, you might be leaving money on the table – both in terms of straight cost savings, and lost time.

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Why an outsourced ERP system support desk could be the answer

For many businesses, supporting their ERP system internally can prove to be a time-consuming and costly procedure. Outsourcing the requirements to a specialist service provider can often prove to be a more cost-effective decision.

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Outsourcing remains strategic in the digital era

Companies racing to digitalize their businesses are adopting cloud computing at a rampant rate. But traditional outsourcing also remains a crucial option for CIOs looking to free up valuable IT resources.

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Digital done wrong

CIOs must understand that digital experiences start with the customer and work backwards into the enterprise.

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What is outsourcing? Definitions, best practices, challenges and advice

Outsourcing can bring big benefits to your business, but there are significant risks and challenges when negotiating and managing outsourcing relationships. Here, we break down everything you need to know to ensure your IT outsourcing...

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