Retail Industry

Retail Industry | News, how-tos, features, reviews, and videos

mobile shopping personalization / personal data
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holiday ecommerce ts

Are retail CIOs ready for the ecommerce holiday explosion?

With Covid-19 still keeping shoppers out of stores, data-driven technology is going to be more critical than ever this year to make sure customers enjoy a seamless path to purchase. But, are retail IT organizations ready for a...

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The future of retail isn’t what it used to be

Innovation mindsets must reimagine customer experiences and retail operations for a new world order

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Dick’s Sporting Goods leans into curbside delivery amid coronavirus

After shuttering its stores in April, the retailer offers customers contactless curbside pickup. The modification of its in-store pickup service is the latest wrinkle in Dick’s omnichannel strategy.

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Is your business about to be disrupted by data?

The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors.

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How AI is transforming retail

Retailers looking to develop new customer experiences need to make artificial intelligence part of their digital transformation plans or risk falling further behind.

supply chain

Can technology save the retail supply chain?

In the age of coronavirus, technology is playing a big role in boosting resilience but it’s also meeting its match in some areas (and no, it’s not just about toilet paper).

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AI in retail: Survival depends on getting smart

Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.

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Fighting holiday fraud: 5 ways ecommerce retailers can boost security

Everyone loves online shopping -- especially cybercriminals. If you’re a small or midsize ecommerce retailer you are the biggest target this holiday season, but it’s not too late to protect yourself and your customers.

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Ticketmaster tackles tech debt with streaming data platform

Online box office takes data science enterprise-wide without rewriting all its code.

retail experience

Microsoft expands Dynamics 365 with e-commerce, in-store modules

Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data.

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What every CIO should know about visual search

Visual search is poised to eliminate friction from the user experience. The the lesser the friction, the higher the sales.

mobile shopping personalization / personal data

How Zulily targets shoppers with hyper-personalized offers

The online retailer turns squads of developers, data scientists and product managers loose to build machine learning software and other critical business capabilities.

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Why AI/ML is top of mind with corporate executives

From around every corner, from behind every door and through every window our lives are being disrupted by artificial intelligence with embedded machine learning. The escalation and widespread global availability of AI/ML solutions in...

retail experience

Beate Uhse aims to personalize the online sex shop

Once Germany’s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.

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Mastercard braces for retail's AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.

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Best practices for digital transformation in retail

It’s time for retailers to embrace digital commerce. But are they ready for transformation? Here are some key things they must consider as they implement digital commerce strategies.

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Death of a sales register: Decathlon mobilizes retail checkout

For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.

CIO digital magazine November/December cover

CIO Digital Magazine, November-December 2016

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

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