Retail Industry

Retail Industry | News, how-tos, features, reviews, and videos

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retail shopping cart commerce

Is your company a retailer? Should it be?

With the need for direct access to the consumer becoming increasingly prevalent, the one market that most exemplifies and enables face-to-face relationships is retail.

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In praise of personalized pricing

Despite what you might have heard, personalized pricing would be fair and efficient.

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How Kroger transforms IT innovation to revenue generation

Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations.

walmart sign

Why would Goliath buy a coyote?

Do you have the strategic competence to contribute to a multi-billion-dollar merger? Are you and your team nimble enough to contribute to integrating a new business into your portfolio? Find out as you learn lessons from Walmart’s...

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Retail innovation: Words to the wise

Redefining innovation in a post-channel era – why disruption has had its day.

toys

Toys 'R' Us shopper data insights can give toy makers and retailers an advantage

Toys ‘R’ Us is shutting its doors, meaning consumers will begin looking elsewhere for their toy needs. Meanwhile, retailers of all shapes and sizes are clamoring to grab Toys 'R' Us’ market share. Location data could uncover insights...

apple store luxury retail

Successful retailers make customers ‘fall in love’ with stores

Online shopping has shaken up the category, but physical retail – with a big assist from technology – will abide.

retail experience

Macy's CEO credits “customer journey mapping” as the foundation of their turnaround

One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new...

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Using mobile location data to track the Amazon bump, and other retail data innovations

The new partnership between Amazon and Kohl’s is just the type of forward-thinking experiment retailers may need to succeed in today's competitive commerce landscape. These companies looked past their competitive motivations to make...

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What is geofencing? Putting location to work

Geofencing is a service that triggers an action when a device enters a set location. From coupons and notifications, to engagement features and security alerts — businesses are finding creative ways to use these virtual boundaries.

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CIO Leadership Live with John Hill, CIO at Carhartt | Ep 5

In this lively one-hour discussion, show host Maryfran Johnson talks with Carhartt's CIO John Hill about the evolving role of the IT leader, the quest for innovation game changers and how Carhartt tackled digital transformation by...

retail shopping cart commerce

Why retail is the new data industry

Retailers can now take advantage of the massive product and inventory databases they already have, but in new ways that enhance the consumer experience and improve business results.

retail experience

Companies embrace blockchain to modernize loyalty programs

Unlike the current standards for awarding miles and points to loyal customers that come with numerous restrictions attached, new blockchain-based services are demonstrating that the capability for building a model that serves all...

amazon books

Amazon hasn't cracked omnichannel retailing (yet)

Amazon is definitely in the race, but isn't necessarily at the front of the pack – as the current iteration of the Amazon Books experience demonstrates.

apple augmented reality2

5 practical ways AR can be used in business today

AR is here to stay. The question is no longer “should I use AR at my business?” but “what kind of AR will work best?” The answer to that is different for everyone.

retail experience

The ghosts of Christmas retail: data management past, present and yet to come

It’s never too late to do something about your regrets and wake up to a happier, data-fueled Christmas.

mobile pay retail ecommerce ts

How neural networks will transform e-commerce

E-commerce is a multi-trillion-dollar industry undergoing a big transformation – one that will permanently change the way we sell and the way consumers will buy.

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Q&A

A year after Oracle buy, a focused NetSuite doubles down on verticals, midmarket

When Oracle first announced its agreement to acquire NetSuite, back in July 2016, there was widespread agreement in the tech industry that the deal could allow Oracle to serve a broader range of customers, expand to more vertical...

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