Retail Industry

Retail Industry | News, how-tos, features, reviews, and videos

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Ticketmaster tackles tech debt with streaming data platform

Online box office takes data science enterprise-wide without rewriting all its code.

retail experience

Microsoft expands Dynamics 365 with e-commerce, in-store modules

Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data.

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What every CIO should know about visual search

Visual search is poised to eliminate friction from the user experience. The the lesser the friction, the higher the sales.

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How Zulily targets shoppers with hyper-personalized offers

The online retailer turns squads of developers, data scientists and product managers loose to build machine learning software and other critical business capabilities.

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Why AI/ML is top of mind with corporate executives

From around every corner, from behind every door and through every window our lives are being disrupted by artificial intelligence with embedded machine learning. The escalation and widespread global availability of AI/ML solutions in...

retail experience

Beate Uhse aims to personalize the online sex shop

Once Germany’s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.

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Mastercard braces for retail's AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.

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Best practices for digital transformation in retail

It’s time for retailers to embrace digital commerce. But are they ready for transformation? Here are some key things they must consider as they implement digital commerce strategies.

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Death of a sales register: Decathlon mobilizes retail checkout

For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.

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Technology in retail

Startups are bringing game-changing technology to the masses. Are you keeping up?

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IoT and retail tech pushes envelope in 2019: TECH(talk)

What's ahead for Internet of Things technology in 2019? Prepare for more location-based advertising, warehouse robotics, and concepts such as the no-line, no-checkout Amazon Go store.

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How intelligence is transforming B2B commerce

Change is once again coming to commerce and it’s being powered by intelligence. Through the strategic use of advanced intelligence technologies, B2B businesses can now supercharge commerce experiences, making them more powerful and...

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What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...

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Backbone not wishbone – have you got the nerve to secure the future of retail?

Building a retail business with staying power relies on having the courage of your convictions.

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What gives you the right to be a retailer? Ask your customers!

There is no pass/fail in becoming a retailer – it’s a process of continuous improvement and iteration to find the right answer over time. It starts by asking one simple question. Read on to learn how to find your company's specific...

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Retail’s digital catch-22

The bad – and good – news from this year's Internet Retailer Conference and Exhibition.

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The retail CIO’s storybook

From ugly ducklings to ants and grasshoppers: three 21st century fables for retailers.

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Is your company a retailer? Should it be?

With the need for direct access to the consumer becoming increasingly prevalent, the one market that most exemplifies and enables face-to-face relationships is retail.

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