Retail Industry

Retail Industry | News, how-tos, features, reviews, and videos

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mobile shopping personalization / personal data

Phishing attack   >   A fish hook hover above binary code with a caution triangle.

Consumer-targeted phishing and fraud are rising in time for a COVID holiday season

A most unusual e-commerce season puts pressure on retail CISOs to protect customers from cyberattacks

holiday ecommerce ts

Are retail CIOs ready for the ecommerce holiday explosion?

With Covid-19 still keeping shoppers out of stores, data-driven technology is going to be more critical than ever this year to make sure customers enjoy a seamless path to purchase. But, are retail IT organizations ready for a...

Consumer shopper buying Toilet paper [retail, COVID-19, hoarding]

The future of retail isn’t what it used to be

Innovation mindsets must reimagine customer experiences and retail operations for a new world order

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Dick’s Sporting Goods leans into curbside delivery amid coronavirus

After shuttering its stores in April, the retailer offers customers contactless curbside pickup. The modification of its in-store pickup service is the latest wrinkle in Dick’s omnichannel strategy.

Declining line graph / decreasing trend chart showing impact of the virus

Is your business about to be disrupted by data?

The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors.

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How AI is transforming retail

Retailers looking to develop new customer experiences need to make artificial intelligence part of their digital transformation plans or risk falling further behind.

supply chain

Can technology save the retail supply chain?

In the age of coronavirus, technology is playing a big role in boosting resilience but it’s also meeting its match in some areas (and no, it’s not just about toilet paper).

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AI in retail: Survival depends on getting smart

Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.

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Fighting holiday fraud: 5 ways ecommerce retailers can boost security

Everyone loves online shopping -- especially cybercriminals. If you’re a small or midsize ecommerce retailer you are the biggest target this holiday season, but it’s not too late to protect yourself and your customers.

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Ticketmaster tackles tech debt with streaming data platform

Online box office takes data science enterprise-wide without rewriting all its code.

retail experience

Microsoft expands Dynamics 365 with e-commerce, in-store modules

Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data.

internet search web browser web pages seo

What every CIO should know about visual search

Visual search is poised to eliminate friction from the user experience. The the lesser the friction, the higher the sales.

mobile shopping personalization / personal data

How Zulily targets shoppers with hyper-personalized offers

The online retailer turns squads of developers, data scientists and product managers loose to build machine learning software and other critical business capabilities.

CIO digital magazine November/December cover

CIO Digital Magazine, November-December 2016

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

Special report: platforms play big in the cloud

This latest report in our C-Suite 360 series takes a full-spectrum look at the opportunities and risks in cloud computing, offering up the expert information your organization needs to set its cloud strategy.

oct cover

CIO Digital Magazine, October 2016

Cover story: Uniting the digital enterprise. Enterprise mobility management isn't just for mobile devices and apps anymore, it's for truly becoming an extended enterprise.

sep cover primary

CIO Digital Magazine, September 2016

Cover story: Big data on campus. Facing federal and state pressure to raise retention and graduation rates, dozens of colleges and universities are developing analytics tools to help students make better decisions about everything...

Research report: IT security's looming tipping point

Even as security draws board-level attention, many IT professionals give their organizations’ infosec practices low marks. This special report from CIO, CSO and Computerworld reveals how to tip the balance in the right direction.

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