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Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.

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Are SMBs invited to the digital transformation party?

There’s value for smaller businesses in stepping up digital transformation investments. Doing so is critical to survival.

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Slack on Slack: A product-based approach to automating operations

Slack’s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.

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Zoho launches Qntrl to automate business processes

A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate.

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With Viva, Microsoft aims to augment the employee experience

Microsoft wants employees to spend more time in its enterprise applications. Whether users will want to do so remains to be seen.

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The new workplace – moving to generation 2 for remote work and beyond

Organizations struggled with getting remote workers enabled when the pandemic hit, and while many implemented Generation 1 approaches, a new wave of Generation 2 solutions is now becoming available that will require enterprises to...

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7 ways COVID-19 has changed IT forever

Things will never be the same. Here’s a look at what IT will look like as the COVID-19 threat recedes.

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Beyond the hype: Preparing for 5G (if you need it at all)

Business leaders have been told that 5G will completely transform their business, but with all the hype, there is still a wide gap between expectation and actual experience. While the upside of 5G is great, the downside is in its...

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Strike a balance: Ensuring secure remote work without hindering productivity

The expanded remote workforce requires a balanced, secure approach to accessing data, apps, and systems.

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Salesforce scoops up team chat pioneer Slack for $27.7B

Slack’s popular business chat app will be integrated with Salesforce’s cloud tools, serving as the front end for its Customer 360 portfolio.

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What is DataOps? Collaborative, cross-functional analytics

DataOps (data operations) is an emerging discipline that brings together DevOps teams with data engineer and data scientist roles to provide the tools, processes and organizational structures to support the data-focused enterprise.

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Many of us will be working from home forever

The future of work is here, and for many of us it's going to be from home.

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15 popular Kanban tools for workflow management

Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.

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Mobile’s new frontier: The front line of business

Workers who don’t work at a desk are finally starting to see mobile technology become standard tools to improve their work — and business results — as CIOs focus more outside the office.

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Microsoft Ignite showcases first Project Cortex AI tool for SharePoint

Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoft’s Project Cortex proving ground for AI-based content management tools.

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Cloud software helps ASU lean into hybrid learning

Arizona State University has leaned heavily into cloud collaboration software to help students return to school in a hybrid learning model, says CIO Lev Gonick.

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8 tips for avoiding IT staff burnout during a pandemic

IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.

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AI at work: Your next co-worker could be an algorithm

It’s inevitable that artificial intelligence will replace some jobs. But emerging AI systems not only support their human colleagues but actively collaborate with them, tapping the unique strengths of both.

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