Social Media

Social Media news, analysis, how-to, opinion and video. | CIO

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Digital exhaust royalty: will it solve some of Facebook and Google’s personal data usage travails?

Has the time come now for users to be paid royalty for use of their “digital exhaust” by corporations like Facebook and Google? Will a digital exhaust royalty framework be win-win for both: the corporations whose business model is...

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Mark Zuckerberg’s Tylenol moment

It will be very expensive for the Facebook CEO to respond as decisively to fix his ailing social media platform in the spirit of James Burke, who successfully navigated Johnson & Johnson through its crisis of trust 35 years ago. It...

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5 tips for executives who hate social media

Building an executive brand means you’ll need an online presence — but maintaining your online identity doesn’t have to be a burden, even if you hate social media.

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Twitter offers more space for hate

Twitter recently increased its character limit from 140 to 280, which means more space for abuse and harassment.

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Why LinkedIn Premium is worth the money

LinkedIn Premium doesn’t come cheap. But subscribers say the service is well worth the money, and new features and improved access to data, analytics and training could win over even the most skeptical LinkedIn user.

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Social intelligence: How to mine social media for business results

By blending automation and expertise, a strong social intelligence strategy can transform social media data into actionable insights — and help shape your company’s products, advertising and customer experience.

Taking a critical look at Workplace by Facebook

Amid the emergence of enterprise social networking (ESN) platforms over the past decade, creating a "Facebook-in-the-enterprise" became a kind of short-hand exhortation by vendors and customer aspirants alike: Could we recreate the...

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8 things your business should never do on social media

Social media is a great way to attract new customers, but only if it's done right.

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3 tips for creating a tight-knit community on social media

Social media is an arena meant for building online communities. Here are the 3 key tips which help your business gain a loyal following and build better networking.

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Facebook fined €110 million for misleading European Commission over merger

Facebook must pay a €110 million (US$123 million) for misleading the European Commission during an investigation of its takeover of WhatsApp.

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Facebook hit with maximum fine for breaking French privacy law

The French data protection watchdog has imposed its harshest penalty on Facebook for six breaches of French privacy law.

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Designing a Facebook campaign to advocate for better opioid care

Activists demand corporate changes with targeted social media appeals to board members. Facebook was chosen for its ability to target messages precisely by interest.

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Why you need to stop comparing Snap to Facebook

Snap’s short life as a public company took a turn for the worse this week. While dramatic slides in value aren’t unprecedented for new publicly traded social firms, Snap does have some perception problems to address.

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Opera 45 goes social with sidebars for Facebook Messenger, WhatsApp, and Telegram

Opera 45 lets you easily share content with friends thanks to built-in messaging features.

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German firms will streamline online login with a European bent

Several German firms are taking a stab at a single login process for accessing different online services -- an approach that could compete with U.S. offerings.

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Facebook nears 2 billion users, warns ad growth will slow

Facebook outperformed financial projections for the eighth consecutive quarter and is closing in on more than 2 billion monthly users. However, the company says expect ad growth to slow.

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Banking bots highlight conversational commerce trend

Western Union has built a chatbot that lets consumers wire money by conversing with a digital assistant in Facebook Messenger.

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How Facebook plans to bring Messenger to business

Speaking at the Collision conference this week, Facebook’s Stan Chudnovsky said the company remains committed to making Messenger a multi-purpose platform.

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