Software

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Indirect access: SAP offers a new way to pay

SAP is inviting customers to pay for its software per record created when they access it indirectly through third-party apps and services, and not per named user as it does today.

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6 reasons to pump the brakes on AI

Artificial intelligence is wending its way into business processes. But CIOs should pause and research the potential business impact of AI tools — both good and bad.

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Building a customer community: 13 critical questions to get started

Salesforce, WordPress, Simplemachines, BB engines…they all have demos for community-building tools that will daze and amaze. But which one’s for you? Don’t go shopping until you’ve answered these questions.

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How to select the right ERP system solution

With any large software purchase, it's important to understand the steps involved to ensure the procurement processes runs as smoothly as possible.

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What management risks can cause software outsourcing to fail?

Looking at what risks management can pose to software development outsourcing.

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video

What is Kubernetes?

In this 90-second video, learn about Kubernetes, the open-source system for automating containerized applications, from one of the technology's inventors, Joe Beda, founder and CTO at Heptio.

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What is the best CRM software? Key features to look for

Many businesses undervalue the planning that must go into CRM selection and overlook the importance of defining the capabilities and results that will matter most to their organization. Don't be one of them.

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Should software developers have a code of ethics?

With great power comes great responsibility. As the details of the Facebook and Cambridge Analytica scandal reveal, the IT industry is still grappling with the question of how to deal with ethical dilemmas.

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How to deal with legacy systems, the Achilles’ Heel of digital transformation

7 issues to keep in mind while dealing with legacy systems.

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Slack anchors digital transformation at 21st Century Fox

Jeff Dow says Slack has become the hub of collaboration for the entertainment giant. Here Dow describes how Slack migrated from IT to the remaining business units.

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Busting bias in AI

Bias in AI systems can lead to unintended consequences. Making sure you you understand the ways AI systems are interpreting the data they receive is one way to address the problem.

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SAP settles licensing dispute with AB InBev

SAP wanted $600 million in damages, both companies are keeping quiet about whether AB InBev paid.

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A magic matrix of software service provider integration

Choosing a software service provider has always been a challenging task that kept executives awake at night. However, there is a clear and simple way helping to see the big picture and cure insomnia – a magic matrix.

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5 keys to digital transformation

The enterprise IT organization should play a leadership role in digital transformation with these five key steps.

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What business risks can cause software outsourcing to fail

Looking at what business risks can be posed to software development outsourcing.

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Deduping in Salesforce: The complete how-to

Don’t be duped by Salesforce.com duplicate records. Deduping seems like one of those routine system maintenance issues, but it’s actually very tricky and there's no undo.

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Best free CRM software, 2018: 7 top tools

Customer relationship management (CRM) software can help businesses foster new sales opportunities and improve internal efforts to organize around key objectives. And with these free tools, CRM doesn't have to be an expensive...

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Integrating your enterprise resource planning system with customer relationship management

Integrating new ERP software with their Customer Relationship Management (CRM) system provides a number of time-saving and data-related benefits.

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