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![artificially intelligent [AI] virtual assistant / chatbot](https://images.idgesg.net/images/article/2018/02/artificial_intelligence_ai_virtual_assistant_robot_chatbot_machine_learning_assistive_technology_thinkstock_162685804-100749923-small.3x2.jpg)
5 chatbot strategy mistakes — and how to avoid them
Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.
Top 11 enterprise architecture tools for 2019
These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.
Analyze Data Faster by Upgrading to a Dell EMC PowerEdge R740xd Server Running Microsoft SQL Server 2017
Data is worthless if businesses can’t make sense of it.
Digging deeper into AI: Why scratching the surface isn’t enough
Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.
Tableau talks up natural language interface for creating visualizations
BI vendor seeks to simplify and automate data analysis as part of a growing trend toward injecting AI capabilities into BI tools.
How to develop an effective CRM strategy (and 7 signs you're not ready)
A CRM can give your company a strategic advantage – if, and only if, you tightly conceive and execute your CRM strategy. It’s not easy, but here’s how.
The incumbent’s advantage
Digital transformation is scary, but it can be a bit less risky by maintaining and leveraging your organization's existing systems and exposing them in new, more engaging experiences.
Greater Fort Lauderdale – The Place for IT Professionals
Situated in Florida’s largest technology community, Greater Fort Lauderdale boasts a large base of skilled knowledge workers, a warm climate, and strong public-private partnerships.
Intuit adds AI, enterprise features to QuickBooks online
Would you trade your ERP system for QuickBooks? Intuit hopes the answer is yes.
5 reasons RPA deployments fail
Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues.
4 areas of SMB operation that benefit the most from SaaS
Small to midsize businesses move towards Software-as-a-Service in a digital-first landscape.
How to negotiate the right deal with Microsoft
Tips for companies undergoing digital transformation looking to adopt or renew one of Microsoft’s key offerings.
Software Publishing Boom in Greater Fort Lauderdale
High-tech business is booming in the Greater Fort Lauderdale area. The region’s warm weather, low taxes, and a diverse and multilingual workforce create a perfect environment for business growth. This is particularly true for the
5 CRM trends for 2018
Customer relationships are key to a healthy business. Here’s how organizations are making the shift to holistic, data-driven approaches to improving customer experience.
How to fix your sales forecasting process
A misleading sales forecast impacts all kinds of end-of-quarter decisions, and resources can be wildly misallocated. Running some reports in your CRM system can identify areas of the forecast that are at risk.
What is inventory management? A system for streamlining operations
An inventory management system can help streamline your operations by keeping tabs on goods and supplies and by forecasting needs based on a wide array of data.
5 reasons eSignatures are the must-have tool you don't think about
Many companies boast about going entirely digital, but continue to work with mountains of documents. Don't be that company.
Why High-Tech Leaders Flock to South Florida
The South Florida TECHGATEWAY is a public/private collaboration that solidifies South Florida as one of the world’s technology centers of excellence by branding, developing and attracting top talent, entrepreneurs, educators and
SAP on Azure vies with Salesforce on AWS to break data out of silos
Data silos are bad, but strategies differ on the best way to break out of them.
![emerging technology - virtual reality [VR] / augmented reality [AR] - smart glasses](https://images.idgesg.net/images/article/2018/02/augmented_reality_ar_virtual_reality_vr_mobile_smart_glasses_thinkstock_810600344-100749861-small.3x2.jpg)
Augmented reality edges into IT operations
Enterprise augmented reality can offer some benefits to IT operations, but high prices and usability issues are hindering adoption
SAP’s cloud analytics update offers insights in seconds, not months
With a refresh of its cloud analytics tools, SAP hopes to bring users new insights into their data more quickly and take some of the workload off the IT department.
video
Joel Spolsky, co-founder of Stack Overflow, on the future of software development | True Technologist Ep 3
In this episode of True Technologist, Stack Overflow CEO Joel Spolsky, who authors a software development blog and created the project management software Trello, talks with host Eric Knorr about the agile methodology, DevOps and the...
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