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4 areas of SMB operation that benefit the most from SaaS
Small to midsize businesses move towards Software-as-a-Service in a digital-first landscape.
How to negotiate the right deal with Microsoft
Tips for companies undergoing digital transformation looking to adopt or renew one of Microsoft’s key offerings.
Accelerating Service Delivery with IT Automation
In this white paper, we outline a path for your IT organization to automate IT processes based on the native integration of VMware vRealize® Suite and its automation capabilities of VMware vRealize® Automation™ and network
5 CRM trends for 2018
Customer relationships are key to a healthy business. Here’s how organizations are making the shift to holistic, data-driven approaches to improving customer experience.
How to fix your sales forecasting process
A misleading sales forecast impacts all kinds of end-of-quarter decisions, and resources can be wildly misallocated. Running some reports in your CRM system can identify areas of the forecast that are at risk.
What is inventory management? A system for streamlining operations
An inventory management system can help streamline your operations by keeping tabs on goods and supplies and by forecasting needs based on a wide array of data.
5 reasons eSignatures are the must-have tool you don't think about
Many companies boast about going entirely digital, but continue to work with mountains of documents. Don't be that company.
Busted! 5 Common Myths of Modern Infrastructure
As technology continues to evolve, IT must adjust to changing needs. Between expectations for mobility, a growing user base, diverse platforms, and a multitude of applications, traditional infrastructure is no longer enough to manage
![emerging technology - virtual reality [VR] / augmented reality [AR] - smart glasses](https://images.idgesg.net/images/article/2018/02/augmented_reality_ar_virtual_reality_vr_mobile_smart_glasses_thinkstock_810600344-100749861-small.3x2.jpg)
Augmented reality edges into IT operations
Enterprise augmented reality can offer some benefits to IT operations, but high prices and usability issues are hindering adoption
SAP’s cloud analytics update offers insights in seconds, not months
With a refresh of its cloud analytics tools, SAP hopes to bring users new insights into their data more quickly and take some of the workload off the IT department.
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Joel Spolsky, co-founder of Stack Overflow, on the future of software development | True Technologist Ep 3
In this episode of True Technologist, Stack Overflow CEO Joel Spolsky, who authors a software development blog and created the project management software Trello, talks with host Eric Knorr about the agile methodology, DevOps and the...
Prepping for Dreamforce 2018: What to do now
Dreamforce is approaching, and the way to get the most out of that week in San Fran is by planning ahead.
CIOs Reveal Their Priorities and Successes in IT Transformation
Digital business success has become heavily dependent on IT modernization and automation. CIOs point to progress on several fronts as they share their key technologies and operational challenges.
Top 12 ITSM tools for 2018
Finding the right IT service management tool for your business needs can be challenging. Here’s a breakdown of 12 of the best ITSM services — and which organizations they best serve.
What is RPA? A revolution in business process automation
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...
Wrike review: Project management made simple
Wrike stands out as an intuitive project management platform complete with resource management, automated request capturing, proofing and approval, and more.
How AI is revolutionizing business productivity
Rather than replacing staff, current AI tools and services are boosting employee productivity by improving workflows, expediting search and discovery, and fine-tuning collaboration.
Digital Transformation in the Data Center
Today’s companies need to deliver on the service expectations of their digitally empowered customers. The expectations go beyond ease of use; it’s the customer experience that really matters. Consumers demand proactive, personalized
Augmented reality examples: 9 ways companies are putting AR to work
AR is no longer a future tech dream; it has become a realistic, game-changing tool for visualizing data in industries from engineering and manufacturing to construction and healthcare.
3 CRM use cases: Which is right for you?
Let's look at the big three CRM use cases from 50,000 feet so you can see where your organization’s processes and people fit.
What is CRM? Software for managing customer data
Equal parts strategy and technology, customer relationship management (CRM) is about using data to understand your customers—and boost sales.
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Phishing AI | Salted Hash Ep 42
Host Steve Ragan is joined by Lookout’s Jeremy Richards, who manages the @PhishingAI account on Twitter, as well as a good friend and fellow reporter from Ars Technica.
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