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crm customer relationship management
data analytics

man scanning products in warehouse

What is inventory management? A system for streamlining operations

An inventory management system can help streamline your operations by keeping tabs on goods and supplies and by forecasting needs based on a wide array of data.

me and others flow 1

5 reasons eSignatures are the must-have tool you don't think about

Many companies boast about going entirely digital, but continue to work with mountains of documents. Don't be that company.

emerging technology - virtual reality [VR] / augmented reality [AR]  - smart glasses

Augmented reality edges into IT operations

Enterprise augmented reality can offer some benefits to IT operations, but high prices and usability issues are hindering adoption

data analytics - statistical analysis - charts, graphs, strategy planning

SAP’s cloud analytics update offers insights in seconds, not months

With a refresh of its cloud analytics tools, SAP hopes to bring users new insights into their data more quickly and take some of the workload off the IT department.

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video

Joel Spolsky, co-founder of Stack Overflow, on the future of software development | True Technologist Ep 3

In this episode of True Technologist, Stack Overflow CEO Joel Spolsky, who authors a software development blog and created the project management software Trello, talks with host Eric Knorr about the agile methodology, DevOps and the...

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Prepping for Dreamforce 2018: What to do now

Dreamforce is approaching, and the way to get the most out of that week in San Fran is by planning ahead.

wrenches in different sizes / an iterative process of development or repair

Top 12 ITSM tools for 2018

Finding the right IT service management tool for your business needs can be challenging. Here’s a breakdown of 12 of the best ITSM services — and which organizations they best serve.

16 automation

What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...

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Wrike review: Project management made simple

Wrike stands out as an intuitive project management platform complete with resource management, automated request capturing, proofing and approval, and more.

virtual brain / digital mind / artificial intelligence / machine learning / neural network

How AI is revolutionizing business productivity

Rather than replacing staff, current AI tools and services are boosting employee productivity by improving workflows, expediting search and discovery, and fine-tuning collaboration.

1 intro woman with vr glasses ar in the workplace

Augmented reality examples: 9 ways companies are putting AR to work

AR is no longer a future tech dream; it has become a realistic, game-changing tool for visualizing data in industries from engineering and manufacturing to construction and healthcare.

Out of place, in the middle of nowhere: a jet airplane in a dense forest

3 CRM use cases: Which is right for you?

Let's look at the big three CRM use cases from 50,000 feet so you can see where your organization’s processes and people fit.

CRM

What is CRM? Software for managing customer data

Equal parts strategy and technology, customer relationship management (CRM) is about using data to understand your customers—and boost sales.

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video

Phishing AI | Salted Hash Ep 42

Host Steve Ragan is joined by Lookout’s Jeremy Richards, who manages the @PhishingAI account on Twitter, as well as a good friend and fellow reporter from Ars Technica.

business outsource contract worker h1 b visa globalization

Can Centers of Excellence become a separate line of business in software outsourcing?

The current competition on the software development market is so intense that awards, conferences, partnerships and other marketing crafts fade in the buzz. To win the race for a dream customer, the creative providers create a halo of...

A young business man, text messaging at his desk.

Millennials say no to legacy software

For your upcoming software purchases, think beyond the feature set and cost axes. Make it a strategic goal to have a modern ecosystem using ubiquitous, current technologies. Top talent wants more than high pay. Give them something to...

stethoscope mobile healthcare ipad tablet doctor patient

How health care orgs are addressing AI challenges

Health care companies are embracing artificial intelligence for everything from drug research to diagnostics, but challenges centered around privacy, data and the AI ‘black box’ remain.

piggy bank on top of a calculator

3 reasons CRM financial analysis always fails

A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions.

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