Software

supply chain management - warehouse - ERP - Enterprise Resource Planning
cloud computing

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Martech spending in 2018: What CIOs need to know

From CRM and business intelligence to chatbots and automation, marketers have spending plans across the marketing tech stack.

crm chief product officer primary

10 things you need in a CRM vendor proposal (and 3 you don't)

If you're doing a CRM system conversion, expansion, or initial implementation, there are some things you need to look for — and look out for — in a vendor proposal. We'll help you sort it out.

16 automation

What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...

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video

CIO Leadership Live with Cynthia Stoddard, senior VP and CIO at Adobe | Ep 10

‏In this episode, host Maryfran Johnson talks with Cynthia Stoddard, SVP and CIO at Adobe. Their hour-long conversation covers a range of topics, including IT innovation and ROI, data strategy, automation, machine learning and AI, and...

business intelligence

The best free BI tools, 2018

Business intelligence platforms can help enterprises analyze data from various sources to inform decision-making. The six free tools highlighted here are among the best and most popular today.

face off boxing battle man in the middle

7 tips for battle-testing new technologies

CIOs offer recommendations for conducting proof-of-concept technology tests, as well as vendor “bake-offs.”

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10 dirty secrets of CRM

CRM vendors cash in on your hopes for revenue, profitability and collaboration. And it's all true … except for the parts that they leave out. Here are some truths that they won't share but you should understand.

human capital software recruiting crm selection

Best HCM software: Comparing 7 human capital management platforms

Human capital management applications cover a lot of ground — from benefits administration to talent acquisition. This report summary will help you get started in your evaluation process, with user reviews based on product features...

teamwork - collaboration

Should you let IT teams choose their own collaboration tools?

CIOs should give IT departments the freedom to choose the collaboration tools that work best for them — without losing sight of security and compliance.

zuckerberg f8 shot

Workplace announcements at F8 2018 show Facebook is serious about the enterprise

Workplace announcements at the F8 conference around integrations show business decision-makers that Facebook is serious about enterprise collaboration.

free data analytics tools opener

Best free data analytics tools, 2018

Data analytics software doesn’t have to cost a lot to be effective. These free tools can help businesses uncover new insights and draw valuable predictions from various data sources.

shadowy figure reaching out of blurred background

7 ways to embrace shadow IT and win

Shining a light on shadow IT can reveal potentially useful and productive technologies. Here's how to meet employees' hidden needs — reliably and securely.

artificial intelligence robotics machine learning

Why customer service needs artificial intelligence

Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.

binary neural network - artificial intelligence - machine learning

AI in the supply chain: Logistics gets smart

Interest in machine learning and AI for SCM is increasing as companies envision a more predictable, automated future for logistics and distribution.

robot gear automation

RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as Walmart, American Express Global Business Travel and others, as CIOs turn to RPA to tackle repetitive business tasks.

rowan trollope

Why CIOs should care about the evolution of collaboration technology

At Cisco's latest Collaboration Summit, the company provided a view into how different collaboration technology is today and where it’s going.

abstract blockchain representation

A CEO’s blockchain guide 2018

A new report from IDG Connect looks at blockchain in 2018

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What technology risks can cause software outsourcing to fail?

Looking at what risks technology can pose to software development outsourcing.

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