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How health care orgs are addressing AI challenges

Health care companies are embracing artificial intelligence for everything from drug research to diagnostics, but challenges centered around privacy, data and the AI ‘black box’ remain.

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3 reasons CRM financial analysis always fails

A smart person once said, 'As long as you're asking the wrong questions, it doesn't matter what answers you come up with.' When it comes to making the business case for CRM, the CFO is likely to ask too many of the wrong questions.

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8 keys to a successful RPA implementation

Robotic process automation can reap efficiencies and free up staff time for higher-value tasks. Here’s how to do RPA right.

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6 ERP trends for 2018

Organizations are ditching side books and upping compliance audits while exploring the impact AI, blockchain and augmented reality will have on their enterprise resource planning systems.

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10 BI tools for data visualization

Visual analytics is the core of business intelligence. Here are the tools you need to see through the data.

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The top 5 change management tools

With digital transformations on the rise, change management software is becoming increasingly recognized as a necessary tool to help companies transition smoothly.

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How AI will revolutionize inventory management

AI is already optimizing every stage of inventory management and supply chains for early adopters. Here’s how your organization can get started.

cloud computing

4 reasons you should move to a cloud-hosted ERP

With more and more businesses moving their ERP system to the cloud, find out the key benefits of a cloud-hosted ERP.

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Martech spending in 2018: What CIOs need to know

From CRM and business intelligence to chatbots and automation, marketers have spending plans across the marketing tech stack.

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10 things you need in a CRM vendor proposal (and 3 you don't)

If you're doing a CRM system conversion, expansion, or initial implementation, there are some things you need to look for — and look out for — in a vendor proposal. We'll help you sort it out.

business intelligence

The best free BI tools, 2018

Business intelligence platforms can help enterprises analyze data from various sources to inform decision-making. The six free tools highlighted here are among the best and most popular today.

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7 tips for battle-testing new technologies

CIOs offer recommendations for conducting proof-of-concept technology tests, as well as vendor “bake-offs.”

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10 dirty secrets of CRM

CRM vendors cash in on your hopes for revenue, profitability and collaboration. And it's all true … except for the parts that they leave out. Here are some truths that they won't share but you should understand.

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Best HCM software: Comparing 7 human capital management platforms

Human capital management applications cover a lot of ground — from benefits administration to talent acquisition. This report summary will help you get started in your evaluation process, with user reviews based on product features...

teamwork - collaboration

Should you let IT teams choose their own collaboration tools?

CIOs should give IT departments the freedom to choose the collaboration tools that work best for them — without losing sight of security and compliance.

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Workplace announcements at F8 2018 show Facebook is serious about the enterprise

Workplace announcements at the F8 conference around integrations show business decision-makers that Facebook is serious about enterprise collaboration.

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Best free data analytics tools, 2018

Data analytics software doesn’t have to cost a lot to be effective. These free tools can help businesses uncover new insights and draw valuable predictions from various data sources.

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7 ways to embrace shadow IT and win

Shining a light on shadow IT can reveal potentially useful and productive technologies. Here's how to meet employees' hidden needs — reliably and securely.

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Why customer service needs artificial intelligence

Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.

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AI in the supply chain: Logistics gets smart

Interest in machine learning and AI for SCM is increasing as companies envision a more predictable, automated future for logistics and distribution.

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