Systems Management

Systems Management | News, how-tos, features, reviews, and videos

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ITIL certification guide: Mastering IT services management

ITIL is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.


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3 ways that revenue recognition will impact IT

Here's a new five-step model that replaces over 150 pieces of existing guidance on how to recognize revenue and consistently applies the same approach across industries, eliminating specialized industry rules.

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The hidden costs of poor software purchasing exposed!

Many companies think they know how to purchase software when they have little idea of the process! This article looks at 3 places where money is squandered

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ServiceNow taps AI to automate everyday workflows

ServiceNow is bringing enhanced machine-learning capabilities to its Now Platform for business process automation, strengthening its base in IT management while making further inroads into other areas of the enterprise.

How Brexit helped Credit Suisse prove the value of AppDynamics' monitoring tools

The Swiss financial services firm was piloting AppDynamics' application monitoring tools during the UK’s referendum vote, and it proved surprisingly beneficial

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About 150 Delta flights in the US canceled after systems outage

About 150 flights of Delta Air Lines in the U.S. were canceled and some others were delayed on Sunday on account of an IT systems outage, the airline reported.

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5 reasons to automate your network

By implementing automation tools and practices, networks can better withstand modern workloads, provide a new level dynamism and speed, and cut costs. Scott Sneddon, Senior Director, SDN and Virtualization at Juniper Networks,...

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Arago teaches an AI to play games, the better to manage IT systems

If an AI could rule a world, would you trust it to manage your IT systems? German software company Arago is hoping you will.

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Best open source management tools

Open source software provides an attractive alternative to more costly commercial products, but can open source products deliver enterprise-grade results?

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Pandora FMS wins open-source management shootout

Doing more with less remains an ongoing challenge for IT execs. Making sure everything keeps humming along to meet SLAs can be challenging for resource-stretched IT departments. For all but the smallest shops, effective monitoring...

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