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High crimes and misdemeanors of CIOs

High crimes and misdemeanors are grounds for impeachment of a president. What are impeachable offenses for a CIO? Aside from losing data, providing poor service to users is one of the worst crimes a CIO can commit. Is your IT...

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Verizon's miserable customer service is about to get worse

Verizon Wireless plans to shutter call centers in five U.S. states and reduce staff in 1,700 of its retail stores, a move that will surely affect the company's already poor customer service.

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