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ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.

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What is Kyndryl? IBM’s managed infrastructure services spin-off explained

IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.

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AWS and Qualtrics offer new ways to gauge customer sentiment

Amazon Web Services has created a new API to help companies ascertain how their customers feel, while Qualtrics bought a competitor to do it.

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The biggest enterprise technology M&A deals of 2021

The first half of 2021 saw multiple billion-dollar-plus acquisitions in hardware, software, and services, and plenty of other merger activity in professional services.

Accelerating cloud adoption in financial services

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Zoho enters self-service BI market with focus on usability, data prep

Zoho’s new AI-powered, self-service BI platform combines an enhanced version of its Zoho Analytics offering with its new Zoho DataPrep application.

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Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.

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4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.

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SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.

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SAP steps back from S/4HANA-on-Azure preference

Microsoft’s Azure will no longer be SAP’s preferred cloud platform — although SAP executives say the companies’ Embrace partnership remains strong.

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6 'crackpot' technologies that might transform IT

Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.

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CIO Hall of Fame honorees

Meet the CIOs enshrined in the CIO Hall of Fame — from the Class of 1997 to the Class of 2021.

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ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

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What CIOs can expect from IBM’s managed infrastructure spinoff

Later this year, IBM will spin out its managed infrastructure services operations, pitching for new business in fields such as cloud reversibility and data management.

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7 challenges women face in getting ahead in IT

Climbing the career ladder in IT is no easy feat. But for women technologists, the path to the top is that much more difficult, thanks to bias, different standards, and workplace cultures that marginalize them.

Satya Nadella at Microsoft Ignite

10 key Microsoft Ignite takeaways for CIOs

It’s barely five months since the last Ignite conference, but Microsoft still had a lot to share about innovations in AI, IoT, and communication.

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Women in tech statistics: The hard truths of an uphill battle

Despite national conversations about gender diversity in tech, women are still underrepresented, underpaid and often discriminated against in the tech industry, numbers show.

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AWS customers and partners confident in CEO transition — for now

Amazon.com CEO Jeff Bezos tabbed longtime AWS CEO Andy Jassy to fill his shoes this summer. Here’s what tech leaders and partners have to say about the move.

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