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DOJ's antitrust fight with Google: how we got here
Piling on big tech companies is the fashion of the day, but don't expect the US government to break up Google.
Salesforce to add Einstein Analytics AI to Tableau platform
Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.
Big tech’s big play on telehealth and digital ‘front doors’
The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.
Oracle fine-tunes Fusion Cloud for new world of work
The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.
5 lessons when creating a ‘customer zero’ program
Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
Microsoft Ignite showcases first Project Cortex AI tool for SharePoint
Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoft’s Project Cortex proving ground for AI-based content management tools.
The state of ethnic minorities in U.S. tech: 2020
A survey of people of color shows a mix of good and bad news on racial inequality, and a disturbing lower concern within Silicon Valley and by executives compared to IT at large.
ServiceNow makes platform ambitions clear with new workflow tools
ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.
The biggest enterprise technology M&A deals of 2020
The COVID-19 pandemic brought many aspects of the global economy to a grinding halt — but mergers and acquisitions have continued unabated, at least in enterprise software.
4 digital transformation success stories
Ocean Spray, The San Francisco 49ers and Anheuser-Busch InBev are among the companies are steering digital initiatives to drive business growth and operational efficiency. These digital transformation examples detail IT leaders’...
Creating net-new tech talent during the worst talent shortage we’ve seen
As U.S. companies see a surge in tech investments, they must look at new ways to develop domestic tech talent to support heavy demand
SurveyMonkey STEPs up battle for experience measurement market
Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.
5 machine learning success stories: An inside look
IT leaders share how they are using artificial intelligence and machine learning to generate business insights.
How top tech companies are addressing diversity and inclusion
Black Lives Matter protests have spurred many organizations to reassess equity and diversity in their respective industries. Here’s how five tech giants — and one small standout — have responded to calls for improved inclusion in...
Defining the post-COVID-19 digital transformation of healthcare
In the wake of COVID-19, the initial scramble to support a predominantly remote care model is now giving way to a more measured evaluation of care delivery models using telehealth technologies
CIO's Guide to COVID-19
With the novel COVID-19 coronavirus refusing to abate in hotspots around the world, the editors of CIO.com compiled a collection of resources to help IT mangers navigate the pandemic now and into 2021.
SAP offers new marketplace for filling staff vacancies
Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.
How RPA helps organizations deal with a global crisis
The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.
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