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The state of ethnic minorities in U.S. tech: 2020

A survey of people of color shows a mix of good and bad news on racial inequality, and a disturbing lower concern within Silicon Valley and by executives compared to IT at large.

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ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.

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The biggest enterprise technology M&A deals of 2020

The COVID-19 pandemic brought many aspects of the global economy to a grinding halt — but mergers and acquisitions have continued unabated, at least in enterprise software.

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4 digital transformation success stories

Ocean Spray, The San Francisco 49ers and Anheuser-Busch InBev are among the companies are steering digital initiatives to drive business growth and operational efficiency. These digital transformation examples detail IT leaders’...

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Creating net-new tech talent during the worst talent shortage we’ve seen

As U.S. companies see a surge in tech investments, they must look at new ways to develop domestic tech talent to support heavy demand

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SurveyMonkey STEPs up battle for experience measurement market

Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.

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5 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights.

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How top tech companies are addressing diversity and inclusion

Black Lives Matter protests have spurred many organizations to reassess equity and diversity in their respective industries. Here’s how five tech giants — and one small standout — have responded to calls for improved inclusion in...

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Defining the post-COVID-19 digital transformation of healthcare

In the wake of COVID-19, the initial scramble to support a predominantly remote care model is now giving way to a more measured evaluation of care delivery models using telehealth technologies

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CIO's Guide to COVID-19

With the novel COVID-19 coronavirus refusing to abate in hotspots around the world, the editors of CIO.com compiled a collection of resources to help IT mangers navigate the pandemic now and into 2021.

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SAP offers new marketplace for filling staff vacancies

Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.

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How RPA helps organizations deal with a global crisis

The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.

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How AI is reshaping healthcare during COVID-19 -- and beyond

Before the COVID-19 crisis, AI and machine learning technologies had just begun to move beyond the pilot stage at large healthcare companies -- but that's changing fast.

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SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.

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What Trump’s H-1B visa order means for IT

H-1B visa applicants represent ‘a significant threat to employment opportunities’ for millions of unemployed, says Trump; IT firms say the move will damage the economy.

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14 technology winners and losers, post-COVID-19

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.

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With Process Fabric, Pega seeks to weave together enterprise apps

Pegasystems is aiming its ‘platform for platforms’ at enterprises struggling to automate business processes that sprawl across multiple systems.

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Career roadmap: Cloud engineer

The shift to the cloud has been so pervasive that it has left a lot of companies with a skills gap they are struggling to fill with professionals who have cloud experience. That makes it a great time to be a cloud engineer.

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