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SurveyMonkey STEPs up battle for experience measurement market
Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.
5 machine learning success stories: An inside look
IT leaders share how they are using artificial intelligence and machine learning to generate business insights.
Defining the post-COVID-19 digital transformation of healthcare
In the wake of COVID-19, the initial scramble to support a predominantly remote care model is now giving way to a more measured evaluation of care delivery models using telehealth technologies
CIO's Guide to COVID-19
With the novel COVID-19 coronavirus refusing to abate in hotspots around the world, the editors of CIO.com compiled a collection of resources to help IT mangers navigate the pandemic now and into 2021.
SAP offers new marketplace for filling staff vacancies
Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.
How RPA helps organizations deal with a global crisis
The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.
How AI is reshaping healthcare during COVID-19 -- and beyond
Before the COVID-19 crisis, AI and machine learning technologies had just begun to move beyond the pilot stage at large healthcare companies -- but that's changing fast.
SAP CEO outlines new directions at Sapphire Now
Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.
What Trump’s H-1B visa order means for IT
H-1B visa applicants represent ‘a significant threat to employment opportunities’ for millions of unemployed, says Trump; IT firms say the move will damage the economy.
14 technology winners and losers, post-COVID-19
The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.
With Process Fabric, Pega seeks to weave together enterprise apps
Pegasystems is aiming its ‘platform for platforms’ at enterprises struggling to automate business processes that sprawl across multiple systems.
Career roadmap: Cloud engineer
The shift to the cloud has been so pervasive that it has left a lot of companies with a skills gap they are struggling to fill with professionals who have cloud experience. That makes it a great time to be a cloud engineer.
Sharp IT budget cuts expected in wake of COVID-19
Gartner and IDC see global IT spending dropping precipitously this year, with cloud services an exception as enterprises accelerate transformational strategies.
CIOs offer strategies for engaging an entirely mobile workforce
Working from home has been a success operationally, but it has strained people, processes and technology. CIOs discuss the opportunity to make each better in the days to come.
How the pandemic is affecting tech jobs, skills and certifications
It may be too early to know exactly how COVID-19 will impact tech jobs and skills in the long run, but there are clear signs of things to come.
IBM adds AI-fueled forecasting to Planning Analytics platform
The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support.
Fitting ITSM into a devops world
IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops?
What is a chief customer officer?
A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.
Oracle takes aim at workforce analytics with new HCM offering
Oracle Analytics for Cloud HCM offers self-service analytics capabilities to HR executives, analysts, and line-of-business leaders.
5 lessons companies should learn about working at home
Companies now have the opportunity to learn from what is and isn’t working during the coronavirus crisis. Use this time to build out a strategy so you won’t have to use band aids and duct tape next time.
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