Unified Communications

Unified Communications | News, how-tos, features, reviews, and videos

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How you can use UC to beat shadow IT communication channels

The simple act of optimizing your communication and maximizing the benefit of a single UC solution over others will quickly eliminate some of the shadowy internal competition.

Polycom conference phone for business

An ode to embrace your calling: for the love of phones, not 'exits'

25 years ago, a triangle-shaped technology changed business communication. The man that started it all is still making an impact on the company today.

artificial intelligence in the workplace

Artificial intelligence and digital communication are disrupting the contact center space

How do you know what to focus your R&D resources on right now? The Innovator's Dilemma is happening right now in the contact center space. Artificial intelligence and digital communication is changing everything.

Amazon's Echo Show could disrupt enterprise-class unified communications

Amazon is on the verge of disrupting the enterprise videoconferencing and unified communications markets dominated by Cisco and Avaya.

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How to organize workspaces around people and build culture

Workspace issues companies need to consider when eliminating remote working programs

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