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Sponsor Podcast HCL

Episode 3: Evolving Your Cloud Strategy for Changing Times

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Making sense of Microsoft’s new certifications scheme

Microsoft’s new certifications are based on industry analysis of jobs and roles and are built in sync with documentation and training materials so you can stay up to date for cloud skills for free, but certs for on-prem technologies...

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Sponsor Podcast HCL

Episode 2: The Context for Fluid Customer Experience

The migration of contact centers to cloud is a hot topic and well supported by IT decision makers. But are you really thinking about your customers? In these changing times the situation your customers face may be just as changeable...

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Sponsor Podcast HCL

Episode 1: Time to Solidify Your Digital Workplace Strategy

Episode 1: Technology buyers see the potential for a solid digital workplace foundation. Small prototypes and niche use cases have drummed up significant interest in what is possible with digital workspace services. But before buyers...

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Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.

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Sponsor Podcast Okta

Episode 5: Putting Your CIAM Model to Work on a Continuous Basis

Episode 5: In this fifth and final episode of our 5-episode podcast, The C-level Strategic Guide for CIAM Investment, we will explore phase 4 on the CIAM Maturity Curve: Continuous. Customer identity and access management, or...

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SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAP’s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

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SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.

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AAA automates road service scheduling

AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAA’s best fix yet.

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SAP steps back from S/4HANA-on-Azure preference

Microsoft’s Azure will no longer be SAP’s preferred cloud platform — although SAP executives say the companies’ Embrace partnership remains strong.

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Sponsor Podcast Okta

Episode 4: Adding Intelligence to Your CIAM Strategy

Episode 4: In this fourth episode of our 5-episode podcast, The C-level Strategic Guide for CIAM Investment, we will explore phase 3 on the CIAM Maturity Curve: Intelligent. To move from phase 2 (automated) to phase 3...

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Are Oracle's cloud gains enough to make it a contender?

Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google?

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Sponsor Podcast Okta

Episode 3: You’ve Passed CIAM 101 – Now It’s Time to Automate

Episode 3: You’ve learned the basics of customer identity and access management (CIAM). And you’ve listened as experts from Okta explained the CIAM Maturity Curve, which helps organizations determine where they fall on the...

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Sponsor Podcast Okta

Episode 2: You’re New to CIAM – Now What?

Episode 2: So you’ve got a basic understanding of customer identity and access management (CIAM) and why it’s so important. Now it’s time to determine where you fall on Okta’s CIAM Maturity Curve and how to use that assessment to...

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Sponsor Podcast Okta

Episode 1: Introduction to CIAM and Why It’s Important

Episode 1: Why a strong CIAM approach is essential to keeping your customers happy

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With Viva, Microsoft aims to augment the employee experience

Microsoft wants employees to spend more time in its enterprise applications. Whether users will want to do so remains to be seen.

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ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

Archana Deskus, senior vice president and chief information officer, Intel

How Intel IT helped create $1.6B in business value during the pandemic

Intel boosted business value while preserving chip foundry operations during the COVID-19 pandemic. Here’s how CIO Archie Deskus executed her transformation.

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The new workplace – moving to generation 2 for remote work and beyond

Organizations struggled with getting remote workers enabled when the pandemic hit, and while many implemented Generation 1 approaches, a new wave of Generation 2 solutions is now becoming available that will require enterprises to...

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