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CDO at the Center

By Anna Frazzetto

5 ways to reduce compliance costs with AI and automation

3 factors impacting your cloud security

4 ways to mature your digital automation strategy

How the right automation strategy can unlock data silos

How the right automation strategy can unlock data silos

Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.
Sep, 23 2021
Building an internal dataops team: 7 considerations for success

Building an internal dataops team: 7 considerations for success

Advanced data analytics is transforming the way companies make decisions and respond to market changes. Here's what that means for CIOs looking to build internal dataops teams.
Jul, 15 2021
4 tips to kickstart your agile practice

4 tips to kickstart your agile practice

As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.
May, 13 2021
5 ways to take control of data in 2021

5 ways to take control of data in 2021

COVID-19 is transforming the way the economy works, guaranteeing that our data needs will also change and grow. Here's what that means for CIOs in the year ahead.
Dec, 3 2020
4 software development KPIs that matter today

4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.
Aug, 27 2020
4 ways to run a leaner dev team

4 ways to run a leaner dev team

Covid-19 has brought many challenges for today's IT leaders, including continuing to drive new value without adding talent or increasing budget. Here's a new look at running lean.
Jun, 30 2020
Why AI as a service is poised to take off

Why AI as a service is poised to take off

Like SaaS before it, AIaaS is a boon for businesses that want tap into the power of AI — without the time and expense of developing their own AI-based systems.
Feb, 27 2020
3 reasons to focus on the bright side of AI

3 reasons to focus on the bright side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But today’s executive boards aren’t having it – they want to make AI a business priority.
Dec, 19 2019
Who’s in charge of upskilling tech talent? You are. Here are 5 ways to get started

Who’s in charge of upskilling tech talent? You are. Here are 5 ways to get started

Can’t find talent fast enough? Train them! It’s no secret that hiring external talent is no longer sufficient to fulfill today’s tech employment demands. That’s why many companies are investing more resources in upskilling.
Nov, 12 2019
Are you blinded by the promise of AI?

Are you blinded by the promise of AI?

While many businesses are fueled by their ambition to implement AI initiatives, few understand how it can work for their businesses. How do we keep our AI ambitions in line with the business needs of our organization?
Aug, 8 2019
Tech days of reckoning

Tech days of reckoning

Even for technology veterans, keeping pace with advancements is like chasing a moving train that will always be just a bit faster. Try as you may, you can never quite catch up and, if you stop trying, you will never catch up.
May, 2 2019
#MeToo in tech: how to go from window dressing to action

#MeToo in tech: how to go from window dressing to action

The #MeToo movement ushered in a wave of gender parity awareness in nearly every industry, yet many women are still feeling underrepresented in tech. Can we do more to make IT more welcoming to women?
Feb, 27 2019
Waning or waxing? What’s happening to CIO influence?

Waning or waxing? What’s happening to CIO influence?

Those who want to see their influence grow rather than shrink need to look for opportunities and partners rather than losses and interlopers.
Jan, 28 2019
Why fixed prices won’t fix IT budget overruns

Why fixed prices won’t fix IT budget overruns

Effectively managing to an IT project budget is a shared responsibility between the vendor and the client. Expect change, but don’t let it derail your budget and project goals.
Dec, 5 2018
Rewrite or rebuild? 5 legacy system upgrade considerations

Rewrite or rebuild? 5 legacy system upgrade considerations

Is a rewrite or a rebuild of legacy systems what's right for customers, budgets and time?
Sep, 19 2018
On the ledge with blockchain? 3 reasons why diving in is better than holding off

On the ledge with blockchain? 3 reasons why diving in is better than holding off

Rather than waiting for peers and competitors to lay the groundwork for blockchain, today’s IT leaders should consider the advantages of going early into this innovation frontier.
Jul, 17 2018
What can machine learning do for your business right now?

What can machine learning do for your business right now?

As a few companies race to monetize the kind of machine learning that focuses on teaching robots to behave more like humans, many companies are grappling with how to leverage artificial intelligence and smart machines.
May, 30 2018
3 tips for keeping the service you want despite net neutrality changes

3 tips for keeping the service you want despite net neutrality changes

Since the December repeal of net neutrality rules, there have been plenty of questions and concerns raised by businesses, consumers and lawmakers alike. Now is the time to start getting answers and take stock of the services you have and expect.
Mar, 22 2018
Bots and AI continue their march toward call center obliteration

Bots and AI continue their march toward call center obliteration

AI and chatbots still remain uncharted territory for a substantial segment of the Call Center industry. In 2018, businesses will continue their work to find the right balance between customized customer care and digital efficiency.
Jan, 4 2018
How to manage the millennial mindset

How to manage the millennial mindset

Millennials are rapidly redefining workplaces in the U.S. and around the globe. For those of us in the IT sector, what does it take to successfully manage and motivate this growing force?
Nov, 20 2017
Is your team CX savvy enough?

Is your team CX savvy enough?

Itu2019s no longer enough to have a team that knows how important CX is. You need expertise for continuous CX improvement and innovation.
Nov, 3 2017
5 mistakes companies make when analyzing customer data – and how to avoid them

5 mistakes companies make when analyzing customer data – and how to avoid them

With today’s powerful data collection and analysis capabilities, businesses have a remarkable view into the wants of their customers. The challenge is to use customer data wisely.
Sep, 14 2017
What is the tech industry’s responsibility to talent in the age of automation?

What is the tech industry’s responsibility to talent in the age of automation?

Could our industry become a sector where layoffs are more prevalent than skills shortages?
Aug, 3 2017
Robots aren't coming – they're already here

Robots aren't coming – they're already here

What is your AI vision? To stay competitive it is critical to define how AI and machine learning can take your business to the next digital level and build your plan of action.
Jun, 15 2017
What would a woman in tech do about the gender gap?

What would a woman in tech do about the gender gap?

Women IT leaders from around the globe weigh in on how businesses can prepare more women for senior leadership roles. Their answers are surprisingly consistent.
Apr, 25 2017
If business is great, what’s keeping you up at night?

If business is great, what’s keeping you up at night?

Since the start of 2017, I have been talking to IT leaders about how they are balancing their expanding roles and what is keeping them up at night. While most enjoy having more input into business strategy, they are also worried about staying ahead of ever-evolving technology as well as business and customer needs.
Mar, 24 2017
Is the call center era over?

Is the call center era over?

For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of trends in communication and buying behavior are now giving rise to "contact centers," the digitally-driven offspring of the once ubiquitous call center.
Feb, 1 2017
The CDO's first 100 days: Expanding the agenda

The CDO's first 100 days: Expanding the agenda

The second installment of my two-part series on the priorities of a new chief digital officer expands the agenda to include an early focus on processes and technologies — especially data, mobile and infrastructure.
Dec, 12 2016
First 100 days in the CDO role

First 100 days in the CDO role

The “first 100 days” is a famed transition period for new U.S. presidents. However it's also a valid time frame for almost any senior leader to lay the groundwork for success. A leader’s competence and effectiveness are often examined at the end of his or her first 100 days on the job, just as presidential administrations are scrutinized for their work and progress during that same perio. This article is the first installment in a two-part series that describes what new chief digital officers have to get right… from the start.
Nov, 4 2016
The what’s now and what’s next for digital

The what’s now and what’s next for digital

As we head into Q4, many business leaders are taking a hard look at what digital transformation has meant in their organizations and across their industries. How are competitors succeeding and where are they falling behind? How are their customers behaving? Here’s a look at what shaped the digital and business landscape in 2016 and what’s ahead in 2017.
Oct, 11 2016
Overcrowding in the C-suite

Overcrowding in the C-suite

Once upon a time the C-suite consisted of a small trio of leaders who drove the business forward. Today, It’s a different world. From chief data officers to chief sustainability officers and chief people officers, there are few limits on what you might find in the C-suite.
Sep, 9 2016
Digital success starts with digital health

Digital success starts with digital health

As large enterprises race to expand their digital offerings, how do midmarket businesses stay competitive? CDO Anna Frazzetto explains how leaders of smaller organizations can keep ahead by assessing the state of their digital health and aligning their organization behind digital transformation.
Aug, 3 2016
Good news! A tech role where women are gaining ground

Good news! A tech role where women are gaining ground

The role of chief digital officer (CDO) is opening the door to the c-suite for women. Both strategic and technical, the CDO role is one that women appear to be fully embracing. CDO Anna Frazzetto suggests why more women are attracted to this increasingly influential role in an industry where lack of female participation has been the norm for decades.
Jun, 1 2016
Previous 1 2
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