The CIO 100 Awards celebrates 100 organizations, their teams, and leaders that are using IT in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers. Take a deeper dive into some award-winning projects.
FeatureBorn of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative. FeatureJackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost. FeatureThe elevator maker is bringing its fleet into the digital era with a connected solution that leverages IoT sensors and AI in the cloud to help keep its customers’ elevators humming. FeatureThe airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings. InterviewThe printer manufacturer’s Director of Transformation Products discusses the business impact of providing data-as-a-service with CIO.com’s Thor Olavsrud. FeatureLearn how IT leaders in award-winning organizations are reimagining products and services for a new era of customer and employee engagement. FeatureWith the COVID-19 pandemic as a catalyst, the pharmaceutical company has accelerated its digital transformation to manage its operations and supply chain more effectively. FeatureThe logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting. FeatureTo eliminate data silos and achieve more business value from the terabytes generated every week, Lexmark established a single, end-to-end source of data truth. Here’s what it took to get there. FeatureThe operator of Calvin Klein and Tommy Hilfiger brands jumpstarted ecommerce sales by prioritizing ship-from-store capabilities and mobile website conversion. FeatureSeeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work. FeatureZions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic. FeatureThe 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business. FeatureSqueezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick. FeatureCIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility. FeatureToday’s CIOs must develop deep partnerships with business leaders and keep their teams focused on delivering innovation that pushes the business forward. Here five IT leaders discuss their award-winning initiatives and share insights about their success. FeatureThe California utility is using high-resolution aerial photography and computer vision to identify high fire threat areas. FeatureThe pharmaceutical titan has developed a data strategy to mine value from its existing data with a series of analytics initiatives carefully targeted at specific business priorities. FeatureThe mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware.
FeatureConsumption of Bank of America’s Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances.