CIO 100
The CIO 100 Awards celebrates 100 organizations, their teams, and leaders that are using IT in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers. Take a deeper dive into some award-winning projects.
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CIO 100 US: 7 award-winning financial services and insurance IT projects
The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.Feature
CIO 100 US: 8 award-winning healthcare IT projects
Healthcare organizations are increasingly embracing digital initiatives to expedite evaluations, better share medical records, and improve patient care.Feature
NLP helps Eli Lilly work at a global scale
With teams across the globe working in a variety of languages, the pharmaceutical multinational couldn’t afford a translation bottleneck, so it turned to natural language processing.Feature
CIO 100 US: 9 award-winning government IT projects
Public-sector agencies and institutions are turning to tech to streamline processes, facilitate scale and innovation, and improve the lives of those they serve.Feature
Feeding America turns to data to feed the hungry
Maryann Byrdak, the domestic hunger relief organization’s first CIO, is leading a technology transformation at the nonprofit with data and analytics at its core.Feature
JLL source-to-pay transformation proves value of automation
Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.Feature
Automation eases medical record sharing at JHS
Jackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost.Feature
Otis takes the smart elevator to new heights
The elevator maker is bringing its fleet into the digital era with a connected solution that leverages IoT sensors and AI in the cloud to help keep its customers’ elevators humming.Feature
United transforms travel experience with Agent on Demand
The airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.Interview
Lexmark’s Andy Kopp on democratizing data
The printer manufacturer’s Director of Transformation Products discusses the business impact of providing data-as-a-service with CIO.com’s Thor Olavsrud.Feature
Fall 2021: Digital’s tipping point
Learn how IT leaders in award-winning organizations are reimagining products and services for a new era of customer and employee engagement.Feature
Pfizer drives digital operations overhaul
With the COVID-19 pandemic as a catalyst, the pharmaceutical company has accelerated its digital transformation to manage its operations and supply chain more effectively.Feature
UPS delivers resilience, flexibility with predictive analytics
The logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting.Feature
Lexmark retools, reskills for data transformation
To eliminate data silos and achieve more business value from the terabytes generated every week, Lexmark established a single, end-to-end source of data truth. Here’s what it took to get there.Feature
PVH finds perfect fit in hybrid IT operating model amid pandemic
The operator of Calvin Klein and Tommy Hilfiger brands jumpstarted ecommerce sales by prioritizing ship-from-store capabilities and mobile website conversion.Feature
Discover transforms data pipeline for AI success
Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work.Feature
Zions’ digital PPP loan app pays off for pandemic-racked small businesses
Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.Feature
Truck maker Oshkosh drives decisions with data
The 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business.Feature
Signet adds virtual facet to jewelry sales in pandemic play
Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.Feature
Synchrony banks on pandemic shift to boost business agility
CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.-
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