2021 Winner Profile

Capital Health

Pankaj Bajaj

COMPANY WHERE WON: Capital Health

AWARD DETAILS:

Taking over as Head of IT during the middle of a pandemic is a challenge, and that’s what Pankaj Bajaj faced when he joined Capital Health in August 2020. The healthcare group, headquartered in Abu Dhabi, operates two healthcare facilities in the UAE: Specialized Rehabilitation Hospital (SRH), which provides acute and long-term rehabilitation care, along with inpatient, outpatient and Home Health capabilities; and Health Shield Medical Center, a multi-specialty healthcare facility with outpatient (one-day surgery) capabilities.

Recent projects included implementation of a BI portal designed to improve resources utilization and cost visibility. When COVID hit, the healthcare group already had business continuity capabilities such as desktop as a service, and applications running on Azure. To serve patients during lockdown, the group launched a web-based registration app so patients, including those infected with COVID, could check in and submit information and required documentation while avoiding human touch.

LOCATION: UAE

INDUSTRY: Healthcare Industry