2016 CIO 100 winners exemplify IT excellence

How to Use This Chart:
Learn about the 2016 CIO 100 Award winners and their winning projects, with this interactive chart. Click on the company name to get more details, such as a description of the winning project (including the innovations and business results), the general business goal, the types of technologies used, and more company information.
Project descriptions by Kristin Burnham and Mike Houghton, edited by Edward Murray. Publication date: Aug. 1, 2016.
Company Location Industry Business Function Business Goal CIO
Wells Fargo Bank, N.A. San Francisco, Calif. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Accounting & Finance Customer Experience Kevin Rhein
Washington Suburban Sanitary Commissino Laurel, Md. Utilities (Oil, Water, Gas, Electric) Asset Management or Maintenance, Customer Service or Support Customer Experience, Operational Impact, Strategic Impact Mujib Lodhi
US Autoforce Appleton, Wis. Retail, Wholesale or Distribution Sales Financial Impact Mark Duening
Kaiser Permanente Oakland, Calif. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Customer Experience Richard "Dick" Daniels
Upper Canada District School Board Brockville, Ontario Education or Nonprofit Customer Service or Support, IT, Other Customer Experience, Operational Impact Jeremy Hobbs
Vision Source Kingwood, Texas Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, Customer Service or Support, Marketing, Sales, Other Competitive Advantage, Customer Experience, Strategic Impact Satish Dave
Wipro Ltd. Bangalore, India Computer Software Human Resources, Order Processing or Fulfillment, Sales Operational Impact, Strategic Impact, Supply-Chain Impact Raja Ukil
Verizon Wireless Basking Ridge, N.J. Telecommunications Accounting & Finance, Customer Service or Support, Marketing Customer Experience Shankar Arumugavelu
Vail Resorts Broomfield, Colo. Hospitality, Travel & Leisure Marketing, Order Processing or Fulfillment, Sales Competitive Advantage, Customer Experience, Strategic Impact Robert Urwiler
Westchester County Department of Information Technology (DoIT) White Plains, N.Y. Government: State or Local (including Law Enforcement) Other Financial Impact, Operational Impact, Security & Risk John McCaffrey
University of Chicago Medicine Chicago, Ill. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Operational Impact Eric Yablonka
United Parcel Service Atlanta, Ga. Transportation Customer Service or Support, Sales, Supply Chain or Logistics Financial Impact, Operational Impact, Supply-Chain Impact Dave Barnes
UNICEF (United Nations Children's Fund) New York, N.Y. Nonprofit Other Operational Impact Daniel Couture
UBS AG Zurich, Switzerland Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Other Customer Experience, Financial Impact, Operational Impact Oliver Bussmann
UBL Fund Managers Karachi, Sindh Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Accounting & Finance, Customer Service or Support, Sales Competitive Advantage, Customer Experience, Strategic Impact Muhammad Rehan
Toyota Motor North America Torrance, Calif. Transportation Accounting & Finance, Manufacturing, Supply Chain or Logistics Strategic Impact Zack Hicks
Thomas Jefferson University Hospitals Philadelphia, Pa. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, Customer Service or Support, Other Customer Experience Praveen Chopra
The University of Mississippi Medical Center Jackson, Miss. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Strategic Impact Ellen Swoger
The Clorox Company Oakland, Calif. Manufacturing IT, Research & Development, Sales Strategic Impact Manjit Singh
The AES Corporation Arlington, Va. Utilities (Oil, Water, Gas, Electric) Asset Management or Maintenance, Other Operational Impact, Strategic Impact Elizabeth Hackenson
Tam Faktoring Istanbul, Turkey Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Customer Service or Support, Marketing, Sales, Other Competitive Advantage, Customer Experience, Financial Impact, Operational Impact, Strategic Impact Hakan Karamanli
Synchrony Financial Stamford, Conn. Retail, Wholesale or Distribution IT, Other Security & Risk Management Carol Juel
Symantec Corporation Mountain View, Calif. Computer Software Customer Service or Support, Order Processing or Fulfillment, Sales Strategic Impact Sheila Jordan
SunTrust Atlanta, Ga. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Customer Service or Support, IT, Other Customer Experience, Operational Impact, Strategic Impact Anil Cheriyan
Six Flags Entertainment Corporation Grand Prairie, Texas Hospitality, Travel & Leisure Customer Service or Support, Inventory Management, Sales Customer Experience Michael Israel
Servpro Industries, Inc. Gallatin, Tenn. Business or Management Services (including Consulting) Customer Service or Support, IT, Marketing Competitive Advantage, Customer Experience, Operational Impact Jeff Fields
San Francisco International Airport San Francisco, Calif. Transportation Accounting & Finance, Other Customer Experience, Financial Impact, Operational Impact, Regulatory Compliance , Strategic Impact Ian Law
Samsung Electronics Global Technology Center Suwon, Gyeonggi-do Manufacturing Manufacturing Operational Impact JungHyun Nam
Rodale Inc. Emmaus, Pa. Media (e.g. Publishing, Broadcasting, Advertising or PR) IT, Other Competitive Advantage, Customer Experience, Financial Impact, Operational Impact, Strategic Impact Beth Buehler
Raytheon Waltham, Mass. Aerospace or Defense Contractor IT, Manufacturing, Other Competitive Advantage Kevin Neifert
PPD Wilmington, N.C. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, IT, Research & Development Strategic Impact Mike Wilkinson, Ph.D.
Planned Parenthood of the Great Northwest and the Hawaiian Islands Seattle, Wash. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support Other Robert Napoli
Penn Medicine - University of Pennsylvania Health System Philadelphia, Pa. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support Customer Experience Michael Restuccia
Pacific Gas and Electric Company San Francisco, Calif. Utilities (Oil, Water, Gas, Electric) Asset Management or Maintenance, Other Customer Experience, Financial, Operational, Security & Risk, Strategic Karen Austin
Nutrisavings Newton, Mass. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Human Resources Competitive Advantage, Customer Experience, Strategic Impact Niraj Jetly
NorthShore University HealthSystem Evanston, Ill. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Operational Impact Steven Smith
Northern Trust Chicago, Ill. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Accounting & Finance, Customer Service or Support, Sales Financial Impact, Strategic Impact Scott Murray
Nielsen New York, N.Y. Business or Management Services (including Consulting) Marketing, Research & Development, Sales Competitive Advantage James Powell
NewYork-Presbyterian New York, N.Y. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) IT, Order Processing or Fulfillment, Supply Chain or Logistics Operational Impact Daniel Barchi, MEM
Navistar International Corporation Lisle, Ill. Manufacturing Engineering, Customer Service or Support, Sales Competitive Advantage, Customer Experience, Strategic Impact Terry Kline
NatureServe Arlington, Va. Nonprofit Customer Service or Support, Research & Development, Supply Chain or Logistics Customer Experience, Strategic Impact Lori Scott
NASA Glenn Research Center Cleveland, Ohio Government: Federal (including Military) Research & Development Competitive Advantage Sean Gallagher
Mount Sinai Health System New York, N.Y. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Operational Impact Kumar Chatani
Monsanto Company St. Louis, Mo. Agriculture IT, Research & Development, Other Competitive Advantage, Regulatory Compliance , Strategic Impact James Swanson
MIT, Information Systems and Technology (IS&T) Cambridge, Mass. Education or Nonprofit IT Strategic Impact John Charles
Michigan Department of Technology, Management & Budget Lansing, Mich. Government: State or Local (including Law Enforcement) Customer Service or Support Customer Experience David Behen
Miami-Dade County Information Technology Department Miami, Fla. Government: State or Local (including Law Enforcement) Accounting & Finance, Customer Service or Support, IT Competitive Advantage, Financial Impact, Operational Impact Angel Petisco
Metropolitan Washington Airports Authority (MWAA) Washington, D.C. Hospitality, Travel & Leisure Accounting & Finance, Customer Service or Support, Marketing Customer Experience, Financial Impact Goutam Kundu
Mercy Technology Services St. Louis, Mo. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, IT, Other Financial Impact Gil Hoffman Hoffman
Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc. Kenilworth, N.J. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Accounting & Finance, Sales, Supply Chain or Logistics Operational Impact Clark Golestani
Merck Manufacturing IT Whitehouse Station, N.J. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Inventory Management, Order Processing or Fulfillment, Supply Chain or Logistics Supply-Chain Impact Michele C D'Alessandro
Massachusetts Mutual Life Insurance Company (MassMutual) Springfield, Mass. Insurance Sales Strategic Impact Robert Casale
Manila Water Company, Inc. Quezon City, Metro Manila Utilities (Oil, Water, Gas, Electric) Accounting & Finance, Asset Management or Maintenance, Customer Service or Support Customer Experience, Financial Impact, Operational Impact, Regulatory Compliance Rodell Garcia
Maersk Line A/S Copenhagen, Denmark Transportation Asset Management or Maintenance, Customer Service or Support, Other Operational Impact Robin Johnson
LPL Financial Boston, Mass. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Asset Management or Maintenance, Customer Service or Support, Order Processing or Fulfillment Customer Experience, Operational Impact, Regulatory Compliance Victor Fetter
Korea Electric Power Corporation, KEPCO Naju, South Korea Utilities (Oil, Water, Gas, Electric) Customer Service or Support, IT Competitive Advantage Jaewon Chang
KAR Auction Services Carmel, Ind. Retail, Wholesale or Distribution Customer Service or Support, Sales, Supply Chain or Logistics Customer Experience Gary Watkins
Jet Propulsion Laboratory Pasadena, Calif. Government: Federal (including Military) Engineering, Research & Development, Other Customer Experience, Operational Impact, Strategic Impact James Rinaldi
Intel Corporation Santa Clara, Calif. Computer Hardware Sales Financial Impact Kim Stevenson
Inland Real Estate Investment Corporation Oak Brook, Ill. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Asset Management or Maintenance, Marketing, Sales Strategic Impact Chong Huan
Injured Workers Pharmacy, LLC Andover, Mass. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, Order Processing or Fulfillment, Sales Customer Experience Lee Cappola
Hilton Worldwide McLean, Va. Hospitality, Travel & Leisure IT, Marketing, Other Customer Experience Bill Murphy
Hewlett Packard Enterprise Palo Alto, Calif. Computer Hardware IT Operational Impact Scott Spradley
General Motors Detroit, Mich. Transportation Customer Service or Support Customer Experience Randy Mott
Foot Locker, Inc. New York, N.Y. Retail, Wholesale or Distribution Human Resources, IT, Sales Competitive Advantage, Customer Experience, Operational Impact Pawan Verma
First Data New York, N.Y. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Order Processing or Fulfillment, Sales, Supply Chain or Logistics Customer Experience, Financial Impact, Security & Risk Management Chris Augustin
Emergency Communications Network Ormond Beach, Fla. Telecommunications Customer Service or Support, Human Resources, Other Competitive Advantage, Operational Impact, Security & Risk Management Michael Ely
Eaton Cleveland, Ohio Manufacturing Manufacturing, Sales Competitive Advantage Bill Blausey
Domino's Pizza Ann Arbor, Mich. Retail, Wholesale or Distribution IT, Marketing, Sales Competitive Advantage, Customer Experience, Financial Impact Kevin Vasconi
Discover Financial Services Riverwoods, Ill. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Customer Service or Support Customer Experience Glenn Schneider
DirectBuy Inc Merrillville, Ind. Retail, Wholesale or Distribution Customer Service or Support, IT, Order Processing or Fulfillment, Sales Competitive Advantage, Customer Experience, Financial Impact, Strategic Impact Armin Roeseler
Dell Round Rock, Texas Computer Hardware Customer Service or Support Strategic Impact Scott Pittman
CVS Health Woonsocket, R.I. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, Order Processing or Fulfillment, Sales Customer Experience Stephen Gold
Cushman & Wakefield Chicago, Ill. Real Estate Order Processing or Fulfillment, Research & Development, Sales Competitive Advantage, Customer Experience, Financial, Regulatory Compliance, Security & Risk Adam Stanley
Collegiate Licensing Company Atlanta, Ga. Sports & Entertainment Accounting & Finance, Marketing, Sales Competitive Advantage, Financial Impact, Strategic Impact Wesley Richard
CLP Group Hong Kong, Kowloon Utilities (Oil, Water, Gas, Electric) Asset Management or Maintenance,Engineering, Other Operational Impact Andre Blumberg
City of Long Beach Technology & Innovation Department Long Beach, Calif. Government: State or Local (including Law Enforcement) Accounting & Finance, Customer Service or Support, Order Processing or Fulfillment Financial Impact Bryan Sastokas
CIT Group, Inc. Livingston, N.J. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Accounting & Finance, IT, Other Competitive Advantage, Financial, Regulatory Compliance , Security & Risk Management, Strategic Stacey Goodman
Christiana Care Health System Wilmington, Del. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Other Other Randy Gaboriault
Celgene Corporation Summit, N.Y. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Marketing,Sales,Other Strategic Impact, Other Richard Williams
Cargo Chief Mountain View, Calif. Transportation Asset Management or Maintenance, Customer Service or Support, Supply Chain or Logistics Competitive Advantage, Customer Experience, Financial Impact Soob Patel
Cancer Treatment Centers of America Boca Raton, Fla. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Customer Service or Support, IT, Order Processing or Fulfillment Competitive Advantage, Customer Experience Kristin Darby
Cadence Design Systems San Jose, Calif. Computer Software Engineering, Research & Development, Sales Competitive Advantage Neil Kole
BNY Mellon New York, N.Y. Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Other Customer Experience Suresh Kumar
BlueCross BlueShield of Tennessee Chattanooga, Tenn. Insurance Customer Service or Support, Research & Development Operational Impact Sherri Zink
Biogen Cambridge, Mass. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Engineering, Manufacturing Strategic Impact Matt Griffiths
BANK LEUMI Tel Aviv, Israel Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Customer Service or Support, IT, Sales Competitive Advantage, Customer Experience, Operational Impact Dan Yerushalmi
Banco do Brasil Brasilia, Brazil Financial Services (e.g. Banking, Broker and Dealers, Exchanges) Customer Service or Support Customer Experience Geraldo Afonso DEZENA da Silva
Avanade Seattle, Wash. Business or Management Services (including Consulting) IT Operational Impact Bob Bruns
AT&T Entertainment Group El Segundo, Calif. Telecommunications IT, Marketing, Sales Competitive Advantage, Customer Experience Michael Benson
AT&T - DIRECTV Dotcom El Segundo, Calif. Telecommunications IT, Marketing, Sales Competitive Advantage, Customer Experience Michael Benson
AstraZeneca London, U.K. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Research & Development, Other Financial Impact, Strategic Impact, Other David Smoley
Amgen Inc Thousand Oaks, Calif. Healthcare (e.g. Medical Services, Pharmaceutical, Biotech) Research & Development Competitive Advantage Diana McKenzie
American International Group, Inc. (AIG) New York, N.Y. Insurance IT, Research & Development, Sales Competitive Advantage, Strategic Impact Philip Fasano
Allstate Corporation Northbrook, Ill. Insurance Sales Strategic Impact Suren Gupta
Aflac Columbus, Ga. Insurance Customer Service or Support, Order Processing or Fulfillment, Sales Competitive Advantage, Strategic Impact Julia Davis
AECOM Los Angeles, Calif. Construction Engineering Competitive Advantage Thomas Peck
Adelman Travel Milwaukee, Wis. Hospitality, Travel & Leisure Customer Service or Support, Marketing, Sales Competitive Advantage Ivan Imana
Accenture Dublin, Ireland Business or Management Services (including Consulting) Engineering, IT Competitive Advantage Andrew Wilson
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