| Nobel Pharmaceuticals |
Istanbul, Turkey |
Pharmaceutical |
Competitive Advantage |
Özgür Ulutas |
| SUEZ North America |
Paramus, NJ |
Environmental services |
Customer Experience |
Michael Salas |
| Reed Smith |
Pittsburgh, PA |
Legal services |
Competitive Advantage |
Steven Agnoli |
| Railinc |
Cary, North Carolina |
Transportation |
Operational Impact |
Joan Smemoe |
| Siemens Mobility |
Erlangen, Germany |
Transportation |
Strategic Impact |
Stefan Latuski |
| Emerus |
The Woodlands, TX |
Healthcare |
Operational Impact |
Myat Kyaw |
| Janus Henderson Investors |
London, United Kingdom |
Financial services |
Operational Impact |
Paul Algreen |
| City of Oakland |
Oakland, CA |
Government |
Customer Experience |
Andrew Peterson |
| Arrow Electronics |
Centennial, CO |
Technology |
Security & Risk Management |
Vincent Melvin |
| IBM |
Armonk, NY |
Technology |
Financial Impact |
Fletcher Previn |
| FedEx |
Memphis, TN |
Transportation |
Strategic Impact |
Robert Carter |
| Northwestern Mutual |
Milwaukee, Wisconsin |
Financial services |
Financial Impact |
Souheil Badran |
| Rollins |
Atlanta, GA |
Business services |
Operational Impact |
Lee Crump |
| The Port Authority of New York and New Jersey |
New York, NY |
Transportation |
Customer Experience |
Robert Galvin |
| Everest Reinsurance Co. |
Hamilton, Bermuda |
Insurance |
Competitive Advantage |
Sandeep Bajaj |
| Eaton |
Beachwood, OH |
Industrial equipment |
Operational Impact |
William Blausey |
| Great Wolf Resorts |
Chicago, IL |
Hospitality |
Operational Impact |
Edward Malinowski |
| Parkview Medical Center |
Pueblo, Colorado |
Healthcare |
Operational Impact |
Steve Shirley |
| McDermott International |
Houston, Texas |
Construction and engineering |
Strategic Impact |
Akash Khurana |
| ICMA-RC |
Washington, DC |
Financial services |
Customer Experience |
Karla Gill |
| Red Hat |
Raleigh, NC |
Technology |
Operational Impact |
Mike Kelly |
| City of Virginia Beach IT Department |
Virginia Beach, VA |
Government |
Customer Experience |
Peter Wallace |
| Align Technology |
San Jose, CA |
Healthcare |
Financial Impact |
Sreelakshmi Kolli |
| InterContinental Hotels Group |
Atlanta, Georgia |
Hospitality |
Competitive Advantage |
Laura Miller |
| General Motors |
Detroit, Michigan |
Automotive |
Customer Experience |
Randy Mott |
| Power Design |
St Petersburg, FL |
Construction |
Operational Impact |
Raghu Kutty |
| King County, Washington |
Seattle, WA |
Government |
|
Tanya Hannah |
| HSBC |
Hong Kong, |
Financial services |
Customer Experience |
Patrick Chan |
| KEPCO (Korea Electric Power Corp.) |
Naju, Republic of Korea |
Electric utility |
Competitive Advantage |
Jonghwan Lee |
| Exelon |
Chicago, IL |
Energy |
Customer Experience |
Michael Koehler |
| Rice University |
Houston, Texas |
Education |
Financial Impact |
Klara Jelinkova |
| Choice Hotels International |
Rockville, MD |
Hospitality |
Competitive Advantage |
Brian Kirkland |
| Whirlpool |
Benton Harbor, MI |
Home appliances |
Operational Impact |
Michael Heim |
| Energy Efficiency Services |
New Delhi, India |
Power utility |
|
Avneesh Kumar Vats |
| University of North Texas System, IT Shared Services |
Denton, Texas |
Higher education |
Strategic Impact |
Rama Dhuwaraha |
| Unisys |
Blue Bell, PA |
IT services |
Operational Impact |
Upinder Phanda |
| Newport News Shipbuilding, a division of Huntington Ingalls Industries |
Newport News, Virginia |
Defense and shipbuilding |
Competitive Advantage |
Bharat Amin |
| Medical City Healthcare |
Coppell, Texas |
Healthcare |
Customer Experience |
Leah Miller |
| The LiRo Group |
Syosset, NY |
Construction and engineering |
Strategic Impact |
John McCaffrey |
| Department of Technology (City and County of San Francisco) |
San Francisco, CA |
Government |
|
Linda Gerull |
| EURPAC Strategic Partners |
Dallas, Texas |
Retail |
Strategic Impact |
Mike Skinner |
| Cox Communications |
Atlanta, Georgia |
Telecommunications |
Employee Experience |
Johannes Eckert |
| Centura Health |
Centennial, Colorado |
Healthcare |
Customer Experience |
Ken Lee |
| Nuveen, a TIAA company |
New York, New York |
Financial services |
|
Ajit Naidu |
| Workday |
Pleasanton, CA |
Software |
Customer Experience |
Diana McKenzie |
| J.P. Morgan Asset & Wealth Management |
New York, NY |
Financial services |
Financial Impact |
Michael Urciuoli |
| Adobe |
San Jose, CA |
Software |
Financial Impact |
Cynthia Stoddard |
| Ginnie Mae |
Washington, DC |
Government |
Strategic Impact |
Barbara Cooper-Jones |
| Asian Development Bank |
Mandaluyong, Philippines |
Financial services |
Operational Impact |
Shirin Hamid |
| IAA |
Westchester, IL |
Automotive |
Operational Impact |
John Krupnik |
| Mercury Insurance Group |
Brea, CA |
Insurance |
Customer Experience |
Abby Hosseini |
| Raytheon |
Waltham, MA |
Aerospace and defense |
Competitive Advantage |
Kevin Neifert |
| Comcast Cable |
Philadelphia, PA |
Telecommunications |
Customer Experience |
Rick Rioboli |
| SimpleTire |
Trevose, PA |
Retail |
Competitive Advantage |
Chiranjoy Das |
| Intel |
Santa Clara, CA |
Technology |
Competitive Advantage |
Paula Tolliver |
| Jackson Health System |
Miami, FL |
Healthcare |
Customer Experience |
Michael Garcia |
| NXP Semiconductors |
Austin, TX |
Manufacturing |
Operational Impact |
Olli Hyyppa |
| TIAA |
New York, NY |
Financial services |
Customer Experience |
Alice Hocking |
| Maryland Health Benefit Exchange |
Baltimore, Maryland |
Healthcare |
Strategic Impact |
Venkat Koshanam |
| Tallahassee-Leon County GIS |
Tallahassee, Florida |
Government |
Disaster Response |
Patricia Curtis |
| NorthShore University HealthSystem |
Evanston, IL |
Healthcare |
|
Steven Smith |
| Land O'Lakes |
Arden Hills, MN |
Agribusiness |
Financial Impact |
Teddy Bekele |
| Illinois Department of Innovation and Technology |
Springfield, Illinois |
Government |
Security & Risk Management |
Jack King |
| Fleet Advantage |
Fort Lauderdale, Florida |
Transportation |
Financial Impact |
James Griffin |
| State Auto Insurance Cos. |
Columbus, Ohio |
Insurance |
Operational Impact |
Greg Tacchetti |
| Synchrony Financial |
Stamford, CT |
Financial services |
Competitive Advantage |
Carol Juel |
| CareFirst BlueCross BlueShield |
Washington, DC |
Healthcare |
Operational Impact |
William Byrd |
| Aetna, a CVS Health Company |
Hartford, CT |
Healthcare |
Operational Impact |
Meg McCarthy |
| PSEG |
Newark, NJ |
Energy |
Customer Experience |
Joseph Santamaria |
| Oshkosh |
Oshkosh, Wisconsin |
Manufacturing |
Financial Impact |
Anupam Khare |
| United Airlines |
Chicago, IL |
Airline |
Customer Experience |
Linda Jojo |
| Air Black Box |
Manchester, United Kingdom |
Airline |
Strategic Impact |
Richard Moss |
| Jet Propulsion Laboratory |
Pasadena, CA |
Government |
Strategic Impact |
James Rinaldi |
| PSAV |
Schiller Park, IL |
Event services |
Operational Impact |
Cathie Kozik |
| Ricoh USA |
Malvern, PA |
Manufacturing |
Customer Experience |
Kris Rao |
| Cornell University |
Ithaca, NY |
Education |
Customer Experience |
David Lifka |
| TGI Fridays |
Dallas, TX |
Hospitality |
Customer Experience |
Sherif Mityas |
| AdventHealth |
Altamonte Springs, FL |
Healthcare |
Customer Experience |
Carlos Escobar |
| Samsung Electro-Mechanics Co. |
Suwon-si, Republic of Korea |
Manufacturing |
Operational Impact |
Gapsoo Lee |
| Merck |
Whitehouse Station, NJ |
Pharmaceutical |
Supply Chain Impact |
Michele C. D'Alessandro |
| Huazhu Group |
Shanghai, China |
Hospitality |
Strategic Impact |
Xinxin Liu |
| Nationwide Title Clearing |
Palm Harbor, Florida |
Financial services |
Operational Impact |
Tracey Tran |
| Humana |
Louisville, KY |
Healthcare |
Operational Impact |
Brian LeClaire |
| Kaiser Permanente |
Oakland, California |
Healthcare |
Operational Impact |
Dick Daniels |
| Estée Lauder |
Long Island City, New York |
Manufacturing |
Customer Experience |
Michael Smith |
| DBS Bank |
Singapore, Singapore |
Financial services |
Competitive Advantage |
David Gledhill |
| Children's Hospital of Philadelphia |
Philadelphia, PA |
Healthcare |
|
Kisha Hortman Hawthorne |
| Internal Revenue Service |
Washington, DC |
Government |
|
S. Gina Garza |
| PVH |
New York, NY |
Fashion |
Competitive Advantage |
Eileen Mahoney |
| Khaadi |
Karachi, Pakistan |
Retail |
Strategic Impact |
Muhammad Rehan Qadri |
| Enel |
Rome, Italy |
Energy |
Competitive Advantage |
Carlo Bozzoli |
| Bank of America |
Charlotte, NC |
Financial Services |
Customer Experience |
Howard Boville |
| GE |
Boston, MA |
Manufacturing |
Customer Experience |
Chris Drumgoole |
| BlueCross BlueShield of Tennessee |
Chattanooga, Tennessee |
Healthcare |
Competitive Advantage |
Sherri Zink |
| Owens Corning |
Toledo, OH |
Manufacturing |
Supply Chain Impact |
Steven Zerby |
| Children's Hospital Los Angeles |
Los Angeles, California |
Healthcare |
|
Steve Garske |
| Cystic Fibrosis Foundation |
Bethesda, Maryland |
Healthcare |
Strategic Impact |
Tim Waire |
| Ascensus |
Dresher, Pennsylvania |
Financial services |
Strategic Impact |
John Schroeder |
| Mercedes-AMG Petronas Formula One Team |
Brackley, England |
Sports |
Competitive Advantage |
Matt Harris |
| AdaptHealth |
Phoenixville, Pennsylvania |
Healthcare |
Operational Impact |
John Bradbury |