2008 Winner Profile

BT Group

Project Description:
As part of its multiyear project to transform its infrastructure for delivering telecommunications services, the 21st Century Network, BT increased its use of agile programming processes. Currently 70 percent of IT projects use agile methodologies, up from 14 percent three years ago. Project cycle times have been reduced from 18 months to three months. Meanwhile, employee performance reviews are conducted every 90 days if project objectives are met, workers receive bonuses.
Project type:
Network, SOA, Web Services
Business Functions:
Human Resources, Customer Service/Support, IT Operations
Business Goal:
Customer
CEO:
Ian Livingston (as of 6/1/08), CEO
Headquarters:
London
Industry:
Telecommunications
Revenue (2007):
$40.0 billion
Website:
www.btplc.com
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