2008 Winner Profile

Pitney Bowes

Project Description:
Pitney Bowes deployed Antenna Software's Antenna Mobility Platform to deliver customer data, work orders and other business information to field service technicians on mobile devices. Among its benefits, the system has reduced inventory levels by 22 percent through better information about the parts needed to service the company's mailing equipment
Project type:
CRM, Mobile, PDAs
Business Functions:
Customer Service/Support
Business Goal:
Customer
CEO:
Murray Martin, President & CEO
Headquarters:
Stamford, Conn.
Industry:
Business Services
Revenue (2007):
$6.1 billion
Website:
www.pb.com
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