2008 Winner Profile

Sentara Healthcare

Project Description:
Sentara Healthcare deployed its wireless phone project to improve communication in its hospitals, where staff is often widely dispersed and not always near a phone or PC. The wireless phones are integrated with the nurse call system, so that when a patient presses his nurse call button, the caregiver's phone rings. Patient rooms are also set up to enable monitoring equipment to send alerts directly to cargivers phones. The $1.5 million project makes use of the hospital systems 802.11 wireless infrastructure. Company leaders expect the project to pay for itself within two years.
Project type:
Mobile, Email/Messaging
Business Functions:
Customer Service/Support, Clinical operations
Business Goal:
David Bernd, CEO
Norfolk, Va.
Health Care
Revenue (2007):
$2.4 billion
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