2008 Winner Profile

Villanova University

Project Description:
Villanova deployed new intelligent communications networking and applications, including unified communications computer telephony and contact center applications in order to foster communication, collaboration, safety and high-tech learning experiences among students, faculty and staff. The Avaya and Extreme Networks IP network links 60 buildings on Villanova's campus and supports a mix of 3,500 IP, digital and analog phones. The network allows Villanova to use the type of phone most practical for a given use and location. For example, feature-rich IP or SIP phones are used by staff members and will be incorporated into all new buildings.
Project type:
CRM, Network, Email/Messaging
Business Functions:
Customer service/support, Other: Security and Communications
Business Goal:
Social
CEO:
Rev. Peter Donohue, President
Headquarters:
Villanova, Pa.
Industry:
Education
Revenue (2007):
$336 million
Website:
www.villanova.edu
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