2009 Winner Profile

BT Financial Group

Project Description:
Using service oriented architecture, BT Financial, an Australian asset management provider, provided customers with online access and control of their pension fund investments. The new site, Super for Life, combines over 70 banking systems online, providing user-friendly access and reducing costs on an average of 47 percent compared to competitors' funds.
Project type:
SOA, CRM, Databases
Business Functions:
Sales, Customer service/support
Business Goal:
Strategic/Competitive advantage
CEO:
Rob Coombe, CEO
Headquarters:
Sydney
Industry:
Financial Services
Revenue (2008):
$280 million
Website:
www.westpac.com.au
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