2009 Winner Profile

District of Columbia Water and Sewer Authority

Project Description:
The D.C. Water and Sewer Authority's System Integration and Remote Communications Network streamlines data from sensors that detect flow rates, temperatures and valve positions into a single framework that separates operational data from network and equipment monitoring information. By creating an IP-based remote monitoring and control system, operations personnel report improved productivity and the ability to catch problems proactively.
Project type:
CRM, ERP, Network
Business Functions:
Asset management/maintenance, Customer service/support
Business Goal:
Operational
CEO:
Jerry Johnson, General Manager
Headquarters:
Washington, D.C.
Industry:
Utilities
Revenue (2008):
$327 million
Website:
www.dcwasa.com
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