2009 Winner Profile

U.S. Xpress Enterprises

Project Description:
The truckload carrier used business process management to automate labor-intensive order exposing, bidding and acceptance processes. The system has significantly reduced the average order processing time from days and weeks to hours and days. The complete auditing and tracking capabilities ensure all orders are processed or declined with valid reasons, reducing the number of errors that once occurred during manual processing.
Project type:
BPM
Business Functions:
Supply chain/logistics, Order processing/fulfillment, IT operations
Business Goal:
Operational
CEO:
Max Fuller, CEO & President
Headquarters:
Chattanooga, Tenn.
Industry:
Transportation
Revenue (2008):
Website:
www.usxpress.com
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