2012 Winner Profile

U.S. Department of Transportation

Project Description:
In 2011, the Department of Transportation (DoT) launched its IT Portfolio Optimization program. The goal of the initiative was to streamline IT operations by improving on what works in IT and getting rid of what doesnt. IT portfolios in large organizations tend to expand over time, with an ever-increasing inventory of applications running on multiple platforms and duplicative systems or technologies whose ability to deliver value wanes over time. The DoT was able to secure, analyze and respond rapidly to feedback from internal and external users, business system owners and IT operators to categorize its IT portfolio into three segments: grow, re-engineer, and retire. The agency has been able to reduce operating costs and position itself for growth by eliminating tired or duplicative systems. The payoff? Now customers have more choices of products and services at lower costs. And the DoT has increased its market share.
Project type:
Business Process Management, Cloud Computing Services or Software as a Service (SaaS), Collaboration Tools
Business Functions:
R&D and Product Development, Customer Service and Support, IT Operations
Business Goal:
Strategic Impact or Competitive Advantage
Nitin Pradhan, CIO
Ray LaHood, Secretary of Transportation
Washington, D.C.
Revenue (2011):
$3.5 billion
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