2013 Winner Profile

State of Michigan, Department of Technology, Management and Budget

Project Description:
To ensure alignment between the IT department and the state's goals and priorities in a difficult economy, the state worked with Gartner to perform a deep analysis of its strengths, weaknesses and areas needing improvement. The analysis showed that the state was spending less than its peers on IT, but it's tech department was focusing on keep-the-lights-on operational needs but not initiating capital IT projects that would help the state grow with the times. The department used this analysis to make its business case for capital IT projects, focusing on those that would create direct, measurable benefits that the state's leaders could see. Based on this analysis, the state invested $47 million in IT the first year, mostly for capital improvements to replace legacy systems. That paid off when the state completely overhauled its business tax code, which led to 64 percent of businesses changing they way they filed taxes. The upgraded systems made it possible for the IT department to adapt its systems to the new laws in a short time frame.
Project type:
Business Process Management, Databases or Data Warehouse
Business Functions:
Business Goal:
Financial Impact
Behen David, CIO
John Nixon, State Budget Director
Lansing, Mich.
Government: State or Local (including Law Enforcement)
Revenue (2012):
$444 million
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