2014 Winner Profile

Agero, Inc.

Project Description:
Stranded motorists now have the ability to track, in real time, the progress of their service truck while it is en route to their location. Agero's Roadside Connect system delivers up-to-the-minute status updates directly to customers whenever they want them, in whatever form they want. In addition, service providers have all the pertinent customer, vehicle and location details in their vehicles, allowing for faster and more accurate service.
Project type:
Mobile or Wireless, Supply Chain or Logistics, Unified Communications
Business Functions:
Research & Development or Product Development, Supply Chain or Logistics, Customer Service or Support
Business Goal:
Customer Impact
Mark Carbrey, SVP & CIO
Dave Ferrick, President & CEO
Medford, Mass.
Business or Management Services (including Consulting)
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