2015 Winner Profile

U.S. Department of State

Project Description:
The Integrated Logistics Management System (ILMS) transformed supply chain operations at the department from complex, disconnected and manual logistics processes -- supported by more than 25 antiquated IT systems -- into a single, enterprise-wide integrated management system. The system is deployed to over 35,000 users in procurement, warehousing, transportation and property management operations across 260 posts in 175 countries. The system supports over $10 billion in procurement spending, tracks 5.9 million assets totaling $11.5 billion, and manages 56,000 shipments annually. ILMS not only supports day-to-day operations, but also enables enterprise-wide data analysis to spot trends, identify opportunities for improvement or cost savings, and evaluate new initiatives. The system includes myServices, a cloud-based system serving overseas employees and their families; mobile apps for requesting motor pool services, tracking vehicle trips and completing warehouse tasks; and 12 data analytics dashboards.
Project type:
Business Intelligence or Data Analytics, Enterprise Resource Planning (ERP), Supply Chain or Logistics
Business Functions:
Asset Management or Maintenance, Supply Chain or Logistics, Order Processing or Fulfillment
Business Goal:
Operational Impact
Cecilia Coates, Managing Director of Program Management and Policy, Office of Logistics Management
John F. Kerry, U.S. Secretary of State
Washington, D.C.
Revenue (2014):
$48.0 billion
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