2015 Winner Profile

Universal Weather & Aviation Inc.

Project Description:
As the complexity of its business and its international locations grew, the company needed a better way to ensure its employees could collaborate to support clients. So the company launched the Global Next-Generation Collaboration Platform, which lets client-facing teams work together efficiently and effectively across disciplines and international boundaries. The online platform includes internal social networking; knowledge-sharing videos; real-time audio and video conferencing; enterprise search; flexible workspaces for collaboration; and a center for managing the development of innovative ideas. The new platform has enabled the company to save on travel costs as well as sales and service-related costs (e.g., customer onboarding and service delivery).
Project type:
Collaboration Tools, Social Media, Mobile or Wireless
Business Functions:
New Product or Market, Sales, Customer Service or Support
Business Goal:
Strategic Impact or Competitive Advantage
Dee Waddell, SVP, Chief Digital Officer & CIO
Ralph Vasami, CEO
Houston, Texas
Aerospace or Defense Contractor
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