2016 Winner Profile

NatureServe

Project Description:
When NatureServe's audience sent signals that they were abandoning its shared system for biodiversity data management, the company new it needed a better solution. After overhauling the system's platform, business model and workflows, it launched Biotics 5. Biotics 5 is a data management system that houses both tabular and spatial information on more than 70,000 species and ecosystems. Deployment involved developing the application software, implementing a private cloud virtualized server infrastructure and migrating more than 50 individual program databases from the legacy client-server architecture to the new system. As a result, the subscriber fees NatureServe charges fulfill annual revenue targets necessary to host, support and improve the system. In addition, Biotics 5 now generates a positive ROI to its business clients compared to the legacy system it replaced.
Business Functions:
Customer Service or Support, Research & Development, Supply Chain or Logistics
Business Goal:
Customer Experience, Strategic Impact
CIO:
Lori Scott, Chief Information Officer
CEO:
Mary Klein, President & CEO
Headquarters:
Arlington, Va.
Industry:
Nonprofit
Website:
www.NatureServe.org
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