2016 Winner Profile

MIT, Information Systems and Technology (IS&T)

Project Description:
Keeping the lights on at MIT's Information Systems and Technology (IS&T) department was limiting its capacity for projects. To become a more agile and responsive organization, the department launched a set of initiatives to enhance its support for higher velocity innovation; advance the agility of academic and research departments, labs, and centers; and nurture MIT's diverse ecosystem of IT service providers and consumers. To achieve this, MIT's IS&T team transformed legacy IT systems and services into platforms to shift from closed architectures to open and extendable architectures; deployed collaboration and productivity tools; revamped support services for IT providers and consumers; and adopted agile processes and methodologies. As a result, software development speeds increased ten-fold; software development costs were reduced by 25 percent; and its keeping-the-lights-on workload has decreased, creating a 5 percent increase in capacity for projects.
Business Functions:
Business Goal:
Strategic Impact
John Charles, VP of Information Systems & Technology
L. Rafael Reif, President of the Massachusetts Institute of Technology (MIT)
Cambridge, Mass.
Education or Nonprofit
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