2017 Winner Profile

Dalian Wanda Group

Project Description:
The Dalian Wanda Group has rolled out the Wanda Plaza Huiyun Intelligent Management System (Huiyun), an integrated, intelligent and scalable commercial property management system. Huiyun is the largest Internet of Things (IoT) platform in the commercial real estate industry. By integrating 16 previously independent low voltage sub-systems with 10,000 monitoring points, Huiyun enables the Wanda team to monitor, control and manage entire shopping plazas using one unified platform in one control room. The system provides a holistic approach to managing fire protection, security, equipment, operations and energy saving systems in commercial shopping centers. By the end of 2016, the system had been installed at 187 plazas and is currently managing 560,000 pieces of equipment and 1,870,000 data point devices. The enormous amount of data that's aggregated enables the management team to efficiently analyze and optimize the operational performance and take preventive actions to reduce failures. The system has enabled the company to cut a total of 2,000 administrative positions across the 187 plazas for an annual cost savings of $15 million.
Business Functions:
Customer Service or Support, Sales, Other
Business Goal:
Customer Experience, Financial impact, Operational Impact, Strategic Impact
Zhong Qian (Jennifer) Feng, CTO
Beijing, China
Real Estate
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