2017 Winner Profile

Discover Financial Services

Project Description:
To keep pace with the disruptive changes in the payments industry, Discover Financial Services created a flexible, standardized and scalable platform to allow multiple digital payment partners to be enabled simultaneously with minimal manual intervention. The company's goal was to develop a reusable digital wallet platform capable of quickly and effectively integrating multiple digital wallets and supporting seamless integration with new digital payments partners. Using scaled agile and automated testing frameworks, Discover built a reusable platform to simultaneously enable multiple digital payments partners with minimal intervention. The cloud-based solution utilizes standardized services and open APIs for faster testing and deployment. Discover made it a top priority to ensure delivery of an efficient and scalable solution for digital payments partners. The solution has enabled the company to decrease its costs to onboard a new partner by 90 percent, which includes a 30 percent reduction in testing resources. While reducing expense is nice, Discover said it's the reinvestment of the time and money saved that leads to new market opportunities and the greatest bottom-line rewards.
Business Functions:
IT, Sales, Other
Business Goal:
Strategic Impact
CIO:
Glenn Schneider, Executive Vice President, Chief Information Officer
CEO:
David Nelms, Chairman and Chief Executive Officer
Headquarters:
Riverwoods, IL
Industry:
Financial Services (e.g. Banking, broker and Dealers, Exchanges)
Website:
www.discover.com
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