2017 Winner Profile

MRE Consulting, Ltd

Project Description:
MRE Consulting Ltd.'s Technology Services Group supports more than 5,000 devices (internal and external clients) and approximately 300 consulting professionals across North America. With its rapid company growth, the company needed a better way to proactively support and manage its technology assets. To that end, MRE developed the Audix Insights platform to help achieve its IT operational excellence goals, as a component of its technology business management initiatives as well as to provide superior support capabilities for its clients. With these goals in mind, MRE developed a unique data collection and analysis tool that gathers financial, infrastructure, hardware and software information from each managed asset, then analyzes, correlates and provides meaningful, actionable insights from the data. The Audix Insights platform has enhanced the capabilities of the company's IT operations, resulting in sustainable revenues, improved profit margins, cost reductions, optimized technology spending and enhanced software license compliance and also provided a new service offering for its managed service clients.
Business Functions:
Customer Service or Support
Business Goal:
Operational Impact
Ken Piddington, CIO
Michael Short, CEO
Houston, TX
Business or Management Services (including Consulting)
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