2018 Winner Profile

IBM Research

Project Description:
IBM Research Integrated Solutions' (RIS) Bluevision (BV) is an innovative network analytical platform, with automation and visualization tools. Bluevision delivers big data results to engineers for rapid analysis and solutions to complex network problems. BV provides data analysis techniques that reveal issues in the network environment, solving problems quickly -- often before they affect users. The BV technology is also responsible for uncovering vendor software and firmware deficiencies, which lead to product enhancements, software patches and updated network configurations by the vendor(s). BV's visualization tools present problems to administrators with clarity, allowing them to identify issues that might otherwise go undetected for long periods. Since the general rollout of BV in 2017, IBM has realized an 80 percent reduction in wireless network-related issues, across both infrastructure devices and endpoints. That translates to $600,000 a year in savings on wireless network support.
Business Goal:
Customer Experience, Financial Impact, Operational Impact, Security & Risk Management, Other
CIO:
Lorraine Herger, Director of Integrated Solutions and CIO
CEO:
Ginni Rometty, Chairman, President and CEO
Headquarters:
Yorktown Heights, N.Y.
Industry:
Business or Management Services (including Consulting)
Website:
www.research.ibm.com
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