2019 Winner Profile


Project Description:
PSAV helps customers produce 1.5 million events annually. Each event requires the right team members, with the right technical skills in the right locations at the right times. Navigator Workforce, which the IT department built itself, involves integrating scheduling across all 1,500 PSAV locations. It leverages various internal systems, including human capital management, time and attendance, learning content management, operational management, and mobility. The system saved $8 million in labor the first year, paying for its development in less than 14 days. And because the company knows what skills are greatest in demand, it has led to more targeted training. Events can be scheduled further ahead, letting PSAV proactively hire and train for future needs.
Business Goal:
Operational Impact
Cathie Kozik
Michael McIlwain
Schiller Park, IL
Event services
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