2019 Winner Profile

TIAA

Project Description:
The Refactor initiative is a comprehensive new approach to how TIAA designs, builds, delivers, and uses software. It has dramatically reduced time to market and cost, while radically improving performance and quality. To get there, the company leveraged many newer concepts, including microservices, continuous integration and continuous delivery, containerization and others. Results include an improved client experience, with a 50% improvement in cycle-time onboarding to new products, 75% reduction in costs, and 400% increase in ROI. TIAA deploys software 50 times faster than before, with a 20-times reduction in the person-time needed to build it.
Business Goal:
Customer Experience
CIO:
Alice Hocking
CEO:
Roger Ferguson
Headquarters:
New York, NY
Industry:
Financial services
Website:
https://www.tiaa.org/
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