2019 Winner Profile

IAA

Project Description:
IAA works with a wide range of vehicle providers, from insurance companies and vehicle dealerships to government fleet programs. Each of these types of providers has unique business needs that dictate the process and the timelines when managing the end-of-life process for a vehicle. Additionally, title needs and expectations can vary from one state to another. As this service grew in popularity among its providers, IAA needed to increase efficiency and bring clarity to the complex process. To automate the claims process, the company implemented CoreTrack, a proprietary workflow and document management system. After project implementation, revenue and margins increased, and shipping and labor costs decreased. The project also contributed to the company getting a better risk rating by AM Best, an external measurement group.
Business Goal:
Operational Impact
CIO:
John Krupnik
CEO:
John Kett
Headquarters:
Westchester, IL
Industry:
Automotive
Website:
https://iaa-auctions.com
View All 2019 Winners »