2019 Winner Profile

HSBC

Project Description:
With the PayMe social payment app, consumers can send and request money instantly and for free. They can pay friends with just a few taps, regardless of which local bank they use and without asking for an account number. The app pays via WhatsApp or SMS to non-PayMe friends, supports an open API for merchant payment integration, and allows users to log on via SMS, Facebook, and other means. Since its launch in 2017, PayMe has garnered more than 1 million users, 70% of which are active, and has powered millions of peer-to-peer transactions. Some 40% of PayMe users are millennials using the app to split bills and pay friends for lunch, dinner, utility bills, shopping and travel.
Business Goal:
Customer Experience
CIO:
Patrick Chan
CEO:
Peter Wong
Headquarters:
Hong Kong
Industry:
Financial services
Website:
https://www.hsbc.com.hk
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