2019 Winner Profile

City of Oakland

Project Description:
Using a low-code development platform, five in-house developers delivered eight apps in a year. This included the OAKAPPS portal as the centerpiece of the transformation. This also saved the city approximately $1.5 million in outsourcing fees — all while improving city services to residents. Each app within the portal replaces unsupported legacy applications that were over a decade old. The portal helps residents report rent rates that are raised unfairly, allows residents to file complaints against police officers, simplifies the permitting process by allowing contractors and developers to upload documents for review, allows residents to register for recreational programs, and more.
Business Goal:
Customer Experience
CIO:
Andrew Peterson
CEO:
Libby Schaaf
Headquarters:
Oakland, CA
Industry:
Government
Website:
https://www.oaklandca.gov/
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