Cloud Computing
IDG TECHtalk Voices
How a cloud-first enterprise application strategy boosts speed and scale for your business
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
Interview
DISH CIO Atilla Tinic on innovating in the cloud
For Tinic, cloud is key to keeping up with the pace of technology change. Here he shares his approach to innovation and lessons learned from DISH’s cloud journey.
News Analysis
Oracle to boost cloud investments after a strong quarter
Oracle reported revenue growth on the back of cloud infrastructure services and SaaS sales, and is looking at a massive cloud region expansion.
Feature
Mount Sinai’s journey to secure health data in the cloud
To better secure its data, the healthcare provider is moving key business and clinical apps to the cloud — and is auditing its encryption systems in advance of the quantum threat.
Feature
Mattel innovation becomes toy maker’s e-commerce core
A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
Feature
The 10 biggest issues IT faces today
Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
Feature
Industry clouds lay foundation for innovation
The cloud goes vertical: A wave of specialized clouds aimed at specific industries is helping organizations streamline operations and serve customers in new ways.
Interview
Priceline CTO Marty Brodbeck on improving developer experience
Like many organizations, Priceline sought flexibility and agility in the cloud. For CTO Marty Brodbeck achieving that meant listening to what developers needed to be successful.
Feature
AI in the cloud pays dividends for Liberty Mutual
The insurer’s mature cloud foundation has facilitated extensive use of emerging technologies, in particular machine learning models that help deliver premium service, CIO James McGlennon says.
IDG TECHtalk Voices
How next-gen automation is helping recruiters to identify qualified talent at scale
AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions.
News
Informatica's new data management clouds target health, finance services
Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabilities with specific integrations.
Feature
CloudOps: A framework for optimizing your cloud operations
Enterprises looking to level up their cloud strategies are turning to this emerging framework for optimizing performance and managing the cost of doing business in the cloud.
News
Tableau adds data storytelling to its revamped cloud platform
The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
Feature
United transforms travel experience with Agent on Demand
The airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.
Feature
6 key challenges of complex cloud environments — and how to manage them
Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
News
Cloud infrastructure sales rise as companies seek digital resiliency
Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.
News
ServiceNow grows 27% despite significant global challenges
ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine “have underscored the urgency of investment in digital business.”
Feature
Backcountry modernizes for the cloud era
A complete overhaul of its ecommerce stack finds the outdoor recreational retailer poised to offer improved customer experiences and personalization just as it starts a push to open more physical stores.
Interview
European cloud project Gaia-X is stuck in the concept stage
The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
Feature
9 outsourcing myths debunked
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
News Analysis
The top 10 IT outsourcing service providers
Accenture maintained its position at the top of the IT service provider market, as Infosys leapt to No. 2 in a year of acute talent challenges, according to Everest Group’s 7th annual rankings.
Feature
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Feature
Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win
The hazardous waste cleanup giant is deploying AI and RPA in Azure cloud and integrating data with its on-premises Waste Information Network.
Interview
Royal Caribbean revamps IT work models in pandemic push
CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.
Feature
SDG&E seeks speed advantage in the cloud
At San Diego Gas & Electric, digital transformation isn’t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.
News
Microsoft adopts RISE with SAP for internal migration to S/4HANA
After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.
Interview
Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs
Boards want to know how you are improving, how you are performing, and what’s the return on investment, says Dine Brands CIO Justin Skelton. So, it’s extremely important to be able articulate your performance.
News
Google's Contact Center AI Platform aims to optimize customer service
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
News
Thoma Bravo acquires SaaS company Anaplan for $10.7B
The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.
News
Snowflake launches healthcare SaaS, data marketplace and consulting services
Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the company’s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services on demand.
News Analysis
Cloud, SaaS boost Oracle sales, but competition exacts costs
While Oracle reported revenue growth on the back of cloud services and SaaS sales, net profit plunged, dragged down by the heavy costs of keeping up with the competition.
Feature
How Australia’s Trade Ledger built its cloud-based software
Lending software-as-a-service provider Trade Ledger shares lessons learned in using a microservices architecture to build its cloud application.
Feature
The secrets of successful cloud-first strategies
Going cloud-native: Making the most of the cloud requires a significant shift in development approach, organizational mindset, and overall skills mix.
Interview
Target CIO Mike McNamara: Technology is too important to outsource
Target’s technology strategy is based on the notion that as the world moves to digital commerce, the retailers with the best technology would win. Here’s how CIO Mike McNamara is setting Target up for success.
Feature
Cloud, IoT usher in new era for healthcare
J&J Medical Devices is partnering with Microsoft on a surgical platform that marries AI with medical device data, but innovations aimed at digitally transforming healthcare face unique challenges.
Feature
Priceline takes flight with real-time analytics in the cloud
The online deal maker is midway through a multicloud migration that makes the most of real-time analytics and cloud-native technologies, but not without pockets of turbulence along the way.
Movers and Shakers
3 IT initiatives fueling business transformation at Zebra Technologies
Who says a zebra can’t change its stripes? CIO Deepak Kaul explains how a hub and spoke data model, along with cloud-based ERP and infrastructure, are at the heart of Zebra’s changing business model.
News Analysis
What is ServiceNow Impact? An app to keep digital transformations on track
ServiceNow is offering to help CIOs get more value from their investment — if they’ll pay just a little more.
Feature
Papa Johns IT turns to Splunk for Super Bowl spike
The pizza delivery and carryout chain has established a real-time monitoring system in the cloud to ensure its pizza-making operations go smoothly, even under high demand.
News
IBM to offer cloud hosting for S/4HANA
SAP has named IBM its first “premium supplier” for Rise with SAP, allowing it to host S/4HANA in the IBM Cloud as part of an all-in-one offering with IBM’s consulting services.
IDG TECHtalk Voices
Overcoming tech debt on the path to modernization
Lack of visibility into what you have can stand in the way of cloud migration.
Feature
10 Azure cost management tips
Moving to the cloud means paying for computing and services very differently. Understanding how you use Microsoft’s public cloud is critical for managing your costs.
Opinion
5 steps for finding value in the cloud
What do companies with successful cloud strategies know that their peers don’t? Where to look for value.
Feature
8 enterprise cloud strategy trends for 2022
Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
IDG TECHtalk Voices
Key challenges with iPaaS and how to resolve them
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
Interview
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
Feature
8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
Feature
Hybrid cloud hurdles — and how to address them
Mixing public cloud services with on-premises clouds is fast becoming an architecture of choice for many enterprises, which all too often fall into these common traps.
Movers and Shakers
Digital product factories enable a new business model at Toyota Financial Services
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
Feature
Enterprise architecture in the agile era: Less policing, more coaching
Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams.-
Palo Alto Networks
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Palo Alto Networks
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Palo Alto Networks
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