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Cloud Computing

How a cloud-first enterprise application strategy boosts speed and scale for your business
IDG TECHtalk Voices

How a cloud-first enterprise application strategy boosts speed and scale for your business

Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
By Beth StackpoleJun, 16 2022
DISH CIO Atilla Tinic on innovating in the cloud
Interview

DISH CIO Atilla Tinic on innovating in the cloud

For Tinic, cloud is key to keeping up with the pace of technology change. Here he shares his approach to innovation and lessons learned from DISH’s cloud journey.
By CIO staffJun, 15 2022
Oracle to boost cloud investments after a strong quarter
News Analysis

Oracle to boost cloud investments after a strong quarter

Oracle reported revenue growth on the back of cloud infrastructure services and SaaS sales, and is looking at a massive cloud region expansion.
By Anirban GhoshalJun, 14 2022
Mount Sinai’s journey to secure health data in the cloud
Feature

Mount Sinai’s journey to secure health data in the cloud

To better secure its data, the healthcare provider is moving key business and clinical apps to the cloud — and is auditing its encryption systems in advance of the quantum threat.
By Peter SayerJun, 14 2022
Mattel innovation becomes toy maker’s e-commerce core
Feature

Mattel innovation becomes toy maker’s e-commerce core

A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
By Paula RooneyJun, 13 2022
The 10 biggest issues IT faces today
Feature

The 10 biggest issues IT faces today

Economic, market, and worldwide turbulence continue to reshape the CIO agenda as priorities shift mid-year.
By Mary PrattJun, 13 2022
Industry clouds lay foundation for innovation
Feature

Industry clouds lay foundation for innovation

The cloud goes vertical: A wave of specialized clouds aimed at specific industries is helping organizations streamline operations and serve customers in new ways.
By Stan GibsonJun, 2 2022
Priceline CTO Marty Brodbeck on improving developer experience
Interview

Priceline CTO Marty Brodbeck on improving developer experience

Like many organizations, Priceline sought flexibility and agility in the cloud. For CTO Marty Brodbeck achieving that meant listening to what developers needed to be successful.
By CIO staffMay, 31 2022
AI in the cloud pays dividends for Liberty Mutual
Feature

AI in the cloud pays dividends for Liberty Mutual

The insurer’s mature cloud foundation has facilitated extensive use of emerging technologies, in particular machine learning models that help deliver premium service, CIO James McGlennon says.
By Paula RooneyMay, 27 2022
How next-gen automation is helping recruiters to identify qualified talent at scale
IDG TECHtalk Voices

How next-gen automation is helping recruiters to identify qualified talent at scale

AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions.
By Dipti ParmarMay, 26 2022
Informatica's new data management clouds target health, finance services
News

Informatica's new data management clouds target health, finance services

Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabilities with specific integrations.
By Anirban GhoshalMay, 24 2022
CloudOps: A framework for optimizing your cloud operations
Feature

CloudOps: A framework for optimizing your cloud operations

Enterprises looking to level up their cloud strategies are turning to this emerging framework for optimizing performance and managing the cost of doing business in the cloud.
By Bob ViolinoMay, 24 2022
Tableau adds data storytelling to its revamped cloud platform
News

Tableau adds data storytelling to its revamped cloud platform

The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
By Charlotte TruemanMay, 17 2022
United transforms travel experience with Agent on Demand
Feature

United transforms travel experience with Agent on Demand

The airlines’ digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.
By Paula RooneyMay, 6 2022
6 key challenges of complex cloud environments — and how to manage them
Feature

6 key challenges of complex cloud environments — and how to manage them

Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies.
By Bob ViolinoMay, 3 2022
Cloud infrastructure sales rise as companies seek digital resiliency
News

Cloud infrastructure sales rise as companies seek digital resiliency

Businesses are spending more on cloud infrastructure in order to ramp up digital transformation efforts and stay flexible in the face of supply- chain issues, says research firm Canalys.
By Jon GoldApr, 29 2022
ServiceNow grows 27% despite significant global challenges
News

ServiceNow grows 27% despite significant global challenges

ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine “have underscored the urgency of investment in digital business.”
By Charlotte TruemanApr, 29 2022
Backcountry modernizes for the cloud era
Feature

Backcountry modernizes for the cloud era

A complete overhaul of its ecommerce stack finds the outdoor recreational retailer poised to offer improved customer experiences and personalization just as it starts a push to open more physical stores.
By Paula RooneyApr, 26 2022
European cloud project Gaia-X is stuck in the concept stage
Interview

European cloud project Gaia-X is stuck in the concept stage

The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
By Heinrich VaskeApr, 22 2022
9 outsourcing myths debunked
Feature

9 outsourcing myths debunked

Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
By Stephanie OverbyApr, 13 2022
The top 10 IT outsourcing service providers
News Analysis

The top 10 IT outsourcing service providers

Accenture maintained its position at the top of the IT service provider market, as Infosys leapt to No. 2 in a year of acute talent challenges, according to Everest Group’s 7th annual rankings.
By CIO StaffApr, 12 2022
7 hot infrastructure and operations trends — and 7 going cold
Feature

7 hot infrastructure and operations trends — and 7 going cold

When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
By Peter WaynerApr, 6 2022
Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win
Feature

Clean Harbors’ CIO: Hybrid approach to the cloud is a win-win

The hazardous waste cleanup giant is deploying AI and RPA in Azure cloud and integrating data with its on-premises Waste Information Network.
By Paula RooneyApr, 4 2022
Royal Caribbean revamps IT work models in pandemic push
Interview

Royal Caribbean revamps IT work models in pandemic push

CIO Martha Poulter and her team turned business disruption into an opportunity to reimagine how they do new technology deployments at sea.
By CIO staffMar, 30 2022
SDG&E seeks speed advantage in the cloud
Feature

SDG&E seeks speed advantage in the cloud

At San Diego Gas & Electric, digital transformation isn’t just a technology refresh but a wholesale change in its business, with speed gains afforded by the cloud being central to its strategy.
By Paula RooneyMar, 29 2022
Microsoft adopts RISE with SAP for internal migration to S/4HANA
News

Microsoft adopts RISE with SAP for internal migration to S/4HANA

After moving its SAP systems to the Azure cloud in 2021, Microsoft is putting SAP in charge of its migration to S/4HANA by signing up for the RISE single-SLA offering.
By Peter SayerMar, 24 2022
Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs
Interview

Dine Brands CIO Justin Skelton on what the Board wants to know from CIOs

Boards want to know how you are improving, how you are performing, and what’s the return on investment, says Dine Brands CIO Justin Skelton. So, it’s extremely important to be able articulate your performance.
By CIO staffMar, 23 2022
Google's Contact Center AI Platform aims to optimize customer service
News

Google's Contact Center AI Platform aims to optimize customer service

Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
By Anirban GhoshalMar, 22 2022
Thoma Bravo acquires SaaS company Anaplan for $10.7B
News

Thoma Bravo acquires SaaS company Anaplan for $10.7B

The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.
By Charlotte TruemanMar, 21 2022
Snowflake launches healthcare SaaS, data marketplace and consulting services
News

Snowflake launches healthcare SaaS, data marketplace and consulting services

Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the company’s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services on demand.
By Anirban GhoshalMar, 17 2022
Cloud, SaaS boost Oracle sales, but competition exacts costs
News Analysis

Cloud, SaaS boost Oracle sales, but competition exacts costs

While Oracle reported revenue growth on the back of cloud services and SaaS sales, net profit plunged, dragged down by the heavy costs of keeping up with the competition.
By Anirban GhoshalMar, 11 2022
How Australia’s Trade Ledger built its cloud-based software
Feature

How Australia’s Trade Ledger built its cloud-based software

Lending software-as-a-service provider Trade Ledger shares lessons learned in using a microservices architecture to build its cloud application.
By Samira SarrafMar, 9 2022
The secrets of successful cloud-first strategies
Feature

The secrets of successful cloud-first strategies

Going cloud-native: Making the most of the cloud requires a significant shift in development approach, organizational mindset, and overall skills mix.
By Bob ViolinoMar, 8 2022
Target CIO Mike McNamara: Technology is too important to outsource
Interview

Target CIO Mike McNamara: Technology is too important to outsource

Target’s technology strategy is based on the notion that as the world moves to digital commerce, the retailers with the best technology would win. Here’s how CIO Mike McNamara is setting Target up for success.
By CIO staffMar, 2 2022
Cloud, IoT usher in new era for healthcare
Feature

Cloud, IoT usher in new era for healthcare

J&J Medical Devices is partnering with Microsoft on a surgical platform that marries AI with medical device data, but innovations aimed at digitally transforming healthcare face unique challenges.
By Paula RooneyMar, 1 2022
Priceline takes flight with real-time analytics in the cloud
Feature

Priceline takes flight with real-time analytics in the cloud

The online deal maker is midway through a multicloud migration that makes the most of real-time analytics and cloud-native technologies, but not without pockets of turbulence along the way.
By Paula RooneyFeb, 23 2022
3 IT initiatives fueling business transformation at Zebra Technologies
Movers and Shakers

3 IT initiatives fueling business transformation at Zebra Technologies

Who says a zebra can’t change its stripes? CIO Deepak Kaul explains how a hub and spoke data model, along with cloud-based ERP and infrastructure, are at the heart of Zebra’s changing business model.
By Martha HellerFeb, 16 2022
What is ServiceNow Impact? An app to keep digital transformations on track
News Analysis

What is ServiceNow Impact? An app to keep digital transformations on track

ServiceNow is offering to help CIOs get more value from their investment — if they’ll pay just a little more.
By Peter SayerFeb, 14 2022
Papa Johns IT turns to Splunk for Super Bowl spike
Feature

Papa Johns IT turns to Splunk for Super Bowl spike

The pizza delivery and carryout chain has established a real-time monitoring system in the cloud to ensure its pizza-making operations go smoothly, even under high demand.
By Paula RooneyFeb, 11 2022
IBM to offer cloud hosting for S/4HANA
News

IBM to offer cloud hosting for S/4HANA

SAP has named IBM its first “premium supplier” for Rise with SAP, allowing it to host S/4HANA in the IBM Cloud as part of an all-in-one offering with IBM’s consulting services.
By Peter SayerFeb, 10 2022
Overcoming tech debt on the path to modernization
IDG TECHtalk Voices

Overcoming tech debt on the path to modernization

Lack of visibility into what you have can stand in the way of cloud migration.
By Pete BartolikFeb, 8 2022
10 Azure cost management tips
Feature

10 Azure cost management tips

Moving to the cloud means paying for computing and services very differently. Understanding how you use Microsoft’s public cloud is critical for managing your costs.
By Mary BranscombeFeb, 3 2022
5 steps for finding value in the cloud
Opinion

5 steps for finding value in the cloud

What do companies with successful cloud strategies know that their peers don’t? Where to look for value.
By Aamer Baig and James KaplanFeb, 2 2022
8 enterprise cloud strategy trends for 2022
Feature

8 enterprise cloud strategy trends for 2022

Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
By John EdwardsJan, 25 2022
Key challenges with iPaaS and how to resolve them
IDG TECHtalk Voices

Key challenges with iPaaS and how to resolve them

More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
By Yash MehtaJan, 20 2022
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
Interview

Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results

The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
By CIO staffJan, 19 2022
8 top priorities for CIOs in 2022
Feature

8 top priorities for CIOs in 2022

2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
By John EdwardsJan, 18 2022
Hybrid cloud hurdles — and how to address them
Feature

Hybrid cloud hurdles — and how to address them

Mixing public cloud services with on-premises clouds is fast becoming an architecture of choice for many enterprises, which all too often fall into these common traps.
By Bob ViolinoJan, 10 2022
Digital product factories enable a new business model at Toyota Financial Services
Movers and Shakers

Digital product factories enable a new business model at Toyota Financial Services

Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
By Martha HellerJan, 5 2022
Enterprise architecture in the agile era: Less policing, more coaching
Feature

Enterprise architecture in the agile era: Less policing, more coaching

Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams.
By Robert ScheierJan, 4 2022
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