A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
Informatica's new Intelligent Data Management Cloud for Health and Life Sciences, and the Intelligent Data Management Cloud for Financial Services, look to solve the challenges of unstructured and siloed data by combining machine learning capabilities with specific integrations.
A complete overhaul of its ecommerce stack finds the outdoor recreational retailer poised to offer improved customer experiences and personalization just as it starts a push to open more physical stores.
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.
Boards want to know how you are improving, how you are performing, and what’s the return on investment, says Dine Brands CIO Justin Skelton. So, it’s extremely important to be able articulate your performance.
Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.
Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the company’s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services on demand.
Target’s technology strategy is based on the notion that as the world moves to digital commerce, the retailers with the best technology would win. Here’s how CIO Mike McNamara is setting Target up for success.
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
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