The Uptime Institute's 2012 Data Center Survey is the latest to show that companies remain reluctant to use the cloud because of security concerns. These firms seem to be waiting for an 'all clear' from some higher authority–but with a disruptive technology such as the cloud, that may never happen, CIO.com columnist Bernard Golden says.
Moving to the public cloud can be as easy as migrating your applications and paying your monthly bill. But are you spending more than you should? These five public cloud application optimization techniques will help you save money and improve performance to boot.
When ginormous 3D CAD files kept crashing, engineers were literally quitting in frustration. Applied Materials' CIO gambled by moving it all to a private cloud and won much love and a CIO 100 Award for innovation
A smooth and efficient business-IT partnership was imperative to TD Bank's successful enterprise social network deployment. Here's how they worked together to bring collaboration to more than 65,000 users.
A typical cloud contract contains uptime clauses and credits for missed service levels, but it often fails to adequately protect the enterprise customer. Here are 10 questions the intelligent cloud customer can ask to make sure they are sheltered from potential disaster.
A number of high-profile Amazon Web Services (AWS) outages temporarily brought down services by customers like Netflix and Pinterest in June. While Amazon bears the burden of blame for the outages, should customers also take some responsibility for failure to engage a backup host?
All companies great and small will eventually work with a SaaS provider. In most cases, the standard contract should suffice, but CIOs will never know what they can add (or subtract) if they don't ask.
Just as the same old Articles of Confederation wouldn't work for the newly independent United States, the same old IT governance principles won't work as your business continues to move to the cloud. Just make sure your cloud governance policies, like the Constitution, are designed to evolve.
Research from Host Analytics and Dimensional Research indicates that IT is spending significantly for cloud services. CIOs are practicing what they preach, too, as IT departments outpace all other business units in cloud adoption.
The government agency famous for Tang and memory foam is also the unlikely (and largely unknown) source of an equally important endeavor. Learn how NASA's long-standing culture of openness, combined with the Obama administration's official open government policies, helped give birth to the open-source cloud.
IBM is promoting local, skilled solution providers to C-suite customers — and, increasingly, the midmarket — for quicker implementation, lower costs and stronger ROI. That's the mission of Big Blue's channel chief, a 32-year IBM veteran and former CIO responsible for global integration, as he reveals in an interview with CIO.com.
Like the athletes themselves, the official website of the London 2012 Olympics gets only one chance to reach peak performance under intense pressure. To meet that demand, the site has been load tested to handle a million unique visitors per hour. Read what else CIO.com columnist Bernard Golden learned from his conversation with the operations consultant behind the site.
For some folks, software and software development remains a commodity. But for many, the need to deliver great software has taken hold of 2013 planning discussions. With July just around the corner, and as you start 2013 planning, focus on what you need to start delivering great software (remember, software is your business), here are three things I'd tell you and your CIO to keep in mind.
Citibank knew younger customers were increasing turning to social media when they had business issues. By using a third-party application called LivePerson, the bank reached those customers where they were talking without compromising security. n
Cloud security breaches aren't necessarily headline news, but there's a good reason for that: Cybercriminals don't always view the cloud as the target of an attack, but often as a resource to launch an attack.
Enterprise IT leaders are increasingly embracing cloud services. In order for these services to be successful, however, business and IT need to communicate and collaborate. Forrester Research's James Staten explains how CIOs can make the cloud ready for and successful in the enterprise.
A decade ago, most IT departments denounced open-source software. Now they embrace the way that open source encourages innovation while saving money. The furor over cloud computing shows that history is repeating itself. The outcome should be the same, columnist Bernard Golden says.
The problem of a customer master database that holds the core of your company's customer data is as old as distributed software. The cloud adds some new twists to this issue and offers a new strategy for solving it.
Microsoft is trying to move toward the cloud while propping up Windows, Office and other client-based money-makers. As the software giant moves in those two directions, Jonathan Hassell offers his list of five things Microsoft would rather not talk about.
Most IT vendors use their annual conferences to tell attendees what customers are doing. This year HP brought DreamWorks, complete with Alex the Lion, on stage at Discover 2012 to discuss how HP's helping it realize the goal of real-time animation. CIO.com columnist Rob Enderle sees this exemplifying the era of the 'super customer' relationship.
Analysts and industry watchers agree that the next frontier for SaaS is setting distribution channels designed specifically for the cloud and providing mechanisms for managing multiple SaaS offerings from a single control point. Here are 10 SaaS delivery companies to watch.
Roger Fisher and William Ury (literally) wrote the book about 'Getting to Yes' in a negotiation. With users, the right answer is often 'No.' Here are some hints to make sure that your cloud project doesn't fall victim to weak 'Yes' answers.
Reports of the death of IT departments in the Bring Your Own Device era have been exaggerated. However, if IT doesn't accept its new role — one that's focused less on individual user support and more on setting policies — then it might be time to write the obituary.
Freedom of choice when it comes to technology decisions has traditionally ended at the doors of the enterprise, where IT tells you what hardware and software you can use. But BYOD and consumerization of IT may be the new Glasnost.
Those who continue to deem the cloud "rogue IT" fail to see the forest for the trees, CIO.com's Bernard Golden writes. Institutions dead set in their ways should prepare to see smaller, more innovative firms embrace the cloud — and race past them.
The efforts of U.S. President Barack Obama's administration to streamline and improve the government's IT systems aren't proceeding as quickly as officials have suggested, however, government auditors note steady progress as departments and agencies transition to the cloud and consolidate data centers.n
SAS needed a way to consolidate information repositories and wrangle millennials from using Facebook for work purposes. Here's how the business analytics company decided on and rolled out their enterprise collaboration platform, plus tips for success.
Given the complexity of today's applications, it's folly to suggest that the future role of the CIO is less technical and more businesslike, columnist Bernard Golden writes. If anything, it's the opposite — the business side of the enterprise should embrace technology.
The popularity of consumer-level cloud storage systems have boomed in recent months, particularly with the release of Google Drive, the search giant’s new flagship cloud storage solution. The dust and hype from that release has now settled a bit, and it is time to examine the current major players in the cloud storage space with a little more objectivity. I refer, of course, to Google Drive, Dropbox, and one that may have slipped under the radar
Nvidia recently demoed its long-awaited Kepler graphics processor with no less than a simulation of two galaxies colliding. On a practical level, though, the technology could answer many questions about virtual desktop hosting and, in the process, fill glaring holes in BYOD policies.
VMware wasn't just looking to save money when it launched a BYOD plan with the mandate that all of its U.S. employees use their personal mobile phones for work. It was taking a crash-course that would help shape its vision of post-PC era computing.
As everything from application delivery to security and monitoring is seemingly shifting to the cloud, IT faces a chaotic and difficult to manage world. The good news is the tools are there, but you just can't go to a single provider as you did in the past. Given this shift, it's no surprise that Interop returned to its interoperability roots last week.
As traditional security concepts of perimeter and end-point defense break down as a result of the proliferation of cloud services and the BYOD phenomenon, enterprises are increasingly feeling the need for greater control over access to applications. That's where automated identity and access management comes in.
Security researchers report that incorrectly configured hypervisors can lead to a separation of data issue in multi-tenant environments that can expose data remnants. However, you can prevent hosting your data on 'dirty disks.'n
Taking an agile approach to the application lifecycle in a hybrid cloud environment means moving beyond the one-and-done method of V2C conversions and embracing DevOps. Getting development and operations to collaborate means linking resource, configuration, and cloud management.
Outsourcing contracts typically include termination and transition assistance provisions that outline the IT service provider's responsibilities regarding returning data. IT buyers are surprised to find out that their cloud computing contracts contain no such provisions.
CIOs can expect their jobs to change dramatically by the end of the decade. Expect an increased role in everything from business planning and cybersecurity to robot management and, of course, the cloud.
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