Microsoft's focus at the Office 365 launch event in New York City was on small and midsize businesses. For enterprises, however, moving to Office 365 is more complicated, but benefits await those big businesses that plan accordingly.
Cloud computing is entering companies with the momentum of a locomotive, writes CIO.com virtualization blogger Bernard Golden. Here, he shares the striking facts about cloud computing's present and future that he obtained while attending recent conferences on cloud computing.
Capacity planning is no longer just a process aimed at forecasting hardware needs; it's the key to understanding and optimizing the cost of running business services through platform selection. Forrester recommends updating today's capacity planning process with three new steps to account for cost-value analysis, governance, and global planning.
After an Office 2010 migration is complete, support issues are inevitable. Here are four Office 2010 support tips for staying ahead of user gripes and reducing service desk calls to help make the most of your Office 2010 investment.
The threat that cloud computing poses to CIOs and IT professionals' careers does not stem from cloud computing rendering corporate IT departments irrelevant. Rather, it comes from CIOs' and IT professionals' failure to face the revolution that cloud computing brings and to assume much more important positions inside their firms.
Enterprise architects can add tremendous value to their organization's selection of a packaged application solution by analyzing each candidate's Architectural Business Value (ABV). Forrester Research's Randy Heffner explains how.
By Randy Heffner and Forrester ResearchJun, 6 2011
CIOs and senior IT managers are not immune from the employment risks that cloud computing poses to lower-level infrastructure and operations workers. Failing to rethink the delivery of IT services–and the new organizational structures that will be needed to deliver them–poses a threat to their job security.
Windows 8 will work on more devices, which will create complications for enterprises as the consumerization of IT gathers steam. The major challenges: hardware and application incompatibility and Windows upgrade fatigue.
Treating the cloud security discussion as a black-and-white issue, where public clouds are insecure and private cloud are secure, is overly simplistic and leaves organizations that pursue either type of cloud environment vulnerable.
Operating as a cloud service provider (CSP) requires acting like a business, not a cost center, and marrying infrastructure agility with operational capability. Here, CIO.com's Virtualization and Cloud Advisor Bernard Golden outlines the core competencies CIOs need in their IT departments to function as CSPs.
How did Microsoft win over the City of Winston-Salem, North Carolina for an Office 365 migration? Better license packaging on a bigger ecosystem of apps at an affordable price — an advantage Microsoft can often wield over cloud rival Google.
For IT departments wanting to do chargebacks or cost-justification, figuring virtualization and cloud services ROI is tricky, at best. Experts outline four methods you can use to break down costs and returns.
I was discussing my article on the Amazon EC2 Cloud failure, and a related blog (as well as reaction from the Twittersphere) with my editor, and the issue came up of cloud-related disaster recovery falling under the responsibility of IT. Having covered IT for 15 years, I heartily disagreed.
Open source caused many embarrassing conversations for CIOs: A CIO would say we have no open source software — then walk the halls and find it in use. This same scenario is playing out with cloud services, says CIO.com's Bernard Golden.
Microsoft bought Skype to beef up its consumer products and keep Google at bay. However, the union will help enterprise users in less obvious ways as Skype becomes a key Microsoft weapon in "the consumerization of IT."
Even the best cloud applications offer only one native development language for business logic. What if you really need to leverage software assets in another language? It's not as simple as just using another cloud's code.
Recently I talked to several corporate executives who claimed last month's Amazon cloud service outage gave them pause. While none were threatening to build in-house infrastructure, the blinders were off regarding the halo that had been wrapped around cloud-based strategies.
Thursday, April 21, is a day that Michael Downing, the CEO and CFO of social media start-up Tout, won't soon forget. In the wee hours of the morning, Downing learned a harsh lesson: cloud computing is not bulletproof.
Before you purchase those increasingly popular and cost-effective SaaS apps for CRM, collaboration or business intelligence, make sure you understand the long-term benefits and usage metrics and plan an exit strategy, writes research firm Forrester.
In 2010, creative services firm Aquent moved even its custom ERP system to the cloud — where most other key business apps such as e-mail were already running. The result: Better agility and IT spend slashed by 50 percent.
The recent OpenStack Design Summit delivered some interesting insight on cost and infrastructure — whether you're working with this open source technology, or other cloud platforms, says CIO.com's Bernard Golden. Check out two lessons learned from eBay and Dell.
What do you do when your Cloud doesn't have the language, library, or computational resources sufficient to handle your requirement? Grab what you need from another cloud, right? It's not always that simple.
Commercial real estate firm Colliers implemented SharePoint 2010 to help its global workforce collaborate. So far it has been a huge success, but the firm had to customize SharePoint's search tools and user interface design before getting all its people on the same page.
Long after the buzz about Amazon's two-day cloud outage dies down, the public cloud will be a growth trajectory. Here's Forrester Research's take on how the IaaS, PaaS and SaaS cloud models will shake out over the next 10 years and who the key cloud vendors will be.
The two-day outage at one of Amazon's data centers has everyone questioning the reliability of infrastructure as a service offerings. Here are seven tips for limiting your risk in the event of cloud services failure.
With vendors flooding the market with a surplus of options, many "cloudwashed" to sound new, it's no wonder that IT departments struggle with the security and privacy risk equations. However, says, CIO.com's Bernard Golden, your first choice doesnu0019t have to be perfect for all time.
Adding your registered domain name to Office 365 lets you use your domain with the cloud service's e-mail, instant messaging, and Web hosting capabilities, and create new users. Here are detailed tips on how to get this done.
This week, I interviewed Joel Feldman, senior director of financial planning and analysis at baked goods company Otis Spunkmeyer. He talked about the move from Microsoft Excel spreadsheets to a SaaS-based system for budgeting. Interestingly, he said that finance led the way on this decision with input from IT. When I asked if IT minded finance choosing a SaaS, he said no, and that they seemed relieved — because they had their hands full already with other more business-critical projects.
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